Corporate Training Manager

About the role

At Holiday Inn Club Vacations, we create meaningful travel experiences for families. We make vacations easy to plan and hard to forget, and we bring that same care to how we support our team members. Our culture is grounded in Caring, Courage and Creativity—values that shape how we serve our guests, work together and grow. Shape learning solutions that help our teams perform at their best. As a Learning & Development Manager, you will serve as an enterprise learning consultant and program leader across our divisions, partnering with business leaders to understand performance needs, identify root causes and recommend learning or non‑learning solutions aligned with business priorities. You will design and facilitate instructor‑led learning, lead major initiatives from planning through implementation, and coach training coordinators, department trainers and leaders. This role is based in Orlando and may require up to 20% travel.

Responsibilities

• Lead discovery and needs analysis with business partners across divisions to diagnose performance gaps and identify appropriate solutions.
• Build trusted stakeholder relationships, manage expectations and influence decisions through clear, evidence‑based recommendations.
• Design instructor‑led learning using adult learning and instructional design practices, including objectives, content, activities, assessments and participant materials.
• Facilitate complex or high‑visibility learning experiences in person and virtually, adapting delivery to varied audiences and business needs.
• Own enterprise learning programs from planning through implementation, including scope, milestones, communications, resources and success criteria.
• Coordinate project resources, manage risks and issues, make decisions within assigned authority and communicate progress and results.
• Coach training coordinators, department trainers and leaders while directing project team members when appropriate.

Requirements

• Bachelor’s degree in education, learning and development, organizational development, human resources, hospitality, business, psychology or a related field, or an equivalent combination of education and relevant experience.
• Five or more years of relevant experience in learning and development, talent development, organizational development, performance consulting, human resources, hospitality, operations or a related field.

Skills

• Experience applying adult learning principles and leading performance consultations.
• Experience designing and facilitating instructor‑led learning solutions.
• Experience leading enterprise programs or complex initiatives.
• Proficiency with Microsoft 365, virtual meeting platforms and learning management systems or similar learning technologies.
• Experience influencing leaders and stakeholders without formal authority (a plus).
• Experience supporting change enablement or evaluating learning effectiveness (a plus).

Benefits

• Excellent company culture
• Comprehensive medical, dental, vision and prescription benefits
• Employee Assistance Program resources and support