Corporate Systems Specialist

Role Overview

The Corporate Systems Specialist will be delivering solutions and operational support IT capabilities in Legal, Human Resources, and Compliance business units. This role offers hands-on experience in application support, system implementation, and project management. The ideal candidate is detail-oriented, eager to learn, and comfortable working in a matrix team.

Responsibilities

• Provide support and systems management of applications used by the corporate functions in accordance with IT Policies and Procedures.
• Collaborate with users, vendors, and IT colleagues on new systems implementation, integration and administration.
• Participate in the installation, documentation, and testing of application systems.
• Provide administration and operational support on corporate systems (e.g., DocuSign, GreenHouse, WorkDay, ComplianceWire, etc.) such as user support, upgrades, enhancements, and periodic access review.
• Implement new integrations with Workday (requirements gathering, configuration/development of integration, testing, promote to production, and support).
• Contribute to development of SOP or Work Instructions for the area.
• Track, document, and update incidents and requests accurately in the IT Service Management (ITSM) system.
• Assist in updating any knowledge base articles.

Requirements

• BS degree with 2 years IT related experience.
• An understanding of corporate functions particularly (HR, Legal and Compliance).
• He/she should demonstrate an understanding of the need for standards yet also have a willingness to look for new, more effective strategies to support and improve the IT systems.
• Experience enterprise computerized systems and/or applications (e.g., DocuSign, Workday Integrations, GreenHouse, ComplianceWire).
• Problem solving skills.
• Ability to work on multiple complex projects where independent action and a high degree of initiative are required in resolving problems and developing recommendations.
• Demand Management Skills - Ability to take initiative and prioritize objectives from multiple tasks; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
• Self-directed with a high degree of professional integrity, very organized, and detail oriented.
• Familiarity with ticketing systems (ServiceNow, Jira, or similar).
• Must have knowledge of software development lifecycle (SDLC) and of computer systems validation (CSV).
• Proficient knowledge and understanding of Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Teams, Word) and/or other relevant software programs.
• Strong interpersonal, oral and written communication skills, and service-oriented attitude are essential. Must contribute to a team based, collaborative and positive environment, clarity of purpose and high commitment to business.

Pay

$72,791 - $95,540 USD (base pay range)

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with a company match that vests fully on day one
• Eight (8) weeks of paid parental leave after just three (3) months of employment
• Paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays
• Flexible spending and health savings accounts
• Life and AD&D insurance
• Short- and long-term disability coverage
• Legal assistance
• Supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance
• Voluntary commuter benefits
• Family planning and care resources
• Well-being initiatives
• Peer-to-peer recognition programs