Corporate Social Responsibility (CSR) Manager

Key Responsibilities

• Lead the development, implementation, and organization-wide rollout of corporate policies, procedures, and internal standards
• Drive compliance with legal requirements, internal regulations, and ethical business practices
• Monitor policy adherence and implement improvements to strengthen compliance and operational consistency
• Manage document control, policy approval processes, and compliance tracking activities
• Partner with executive leadership to enhance risk management and internal control frameworks
• Provide regular compliance updates to executive leadership (e.g., Executive Committee)
• Lead the planning, execution, and review of internal audits
• Take full ownership of corrective action planning, execution, and closure based on audit findings
• Identify operational risks across departments and ensure appropriate mitigation and escalation
• Oversee external audit coordination and preparation of related documentation
• Cover liability insurance matters and manage communication with external stakeholders
• Oversee the overall operation of the CSR team
• Lead team development, performance management, and capability building
• Drive the development and improvement of efficient and standardized business processes
• Oversee office administration functions, including general administrative operations and resource management
• Support employee engagement initiatives and contribute to strengthening company culture and values
• Lead cross-functional and special projects as assigned

Skills & Competencies

• Strong commitment to compliance, ethics, and integrity
• Excellent problem-solving and analytical skills
• Ability to manage and prioritize multiple responsibilities effectively
• Strong leadership and team management capabilities
• Excellent interpersonal and communication skills in a diverse work environment
• Ability to work independently while collaborating across departments
• Sound judgment and ability to handle sensitive matters appropriately
• High level of discretion and ability to manage confidential information
• Adaptability and flexibility in a changing organizational environment

Education & Experience

• Bachelor’s degree in Business Administration, Management, Human Resources, Law, or a related field preferred (or equivalent practical experience)
• Minimum of 5 years of relevant experience in corporate administration, compliance, CSR, or related fields, including management experience
• Hands-on experience in internal audits, policy implementation, or internal control activities
• Experience leading cross-functional initiatives is a plus
• Experience in manufacturing and/or multinational environments is preferred