Corporate Revenue Operations Manager

POSITION SUMMARY

The Corporate Revenue Operations Manager is responsible for overseeing and optimizing revenue-related processes, ensuring efficient invoice processing, cash receipts management, and customer setup. This role plays a key part in driving process improvements, enhancing operational efficiency, and fostering collaboration with the community finance and operations teams. Additionally, the manager leads the onboarding of newly acquired entities, ensuring seamless integration into the company’s financial operations.

ESSENTIAL DUTIES

• Revenue Operations Management
  Oversee the end-to-end invoice processing workflow, ensuring accuracy and timeliness.
  Supervise cash receipts processing, including proper application and reconciliation.
  Manage customer setup procedures to ensure compliance with company policies.
  Identify and implement process improvements to enhance efficiency and accuracy.
  Prepare account reconciliations and summaries.

• Team Leadership & Development
  Supervise and support two personnel responsible for daily cash receipts processing.
  Provide coaching, training, and performance management to ensure team success.
  Foster a culture of continuous improvement and operational excellence.

• New Entity Onboarding & Integration
  Lead the financial onboarding of newly acquired entities, ensuring a seamless transition.
  Standardize and implement best practices for revenue operations across all entities.
  Collaborate cross-functionally to align financial processes with corporate objectives.

• Collaboration & Process Improvement
  Work closely with the community finance and operations teams to streamline workflows.
  Develop and implement policies and procedures to optimize revenue operations.
  Partner with IT and finance teams to enhance system capabilities and reporting.

KNOWLEDGE, SKILLS AND ABILITIES

• Positive attitude, sound judgement, and ability to perform in a fast-paced environment

• Highly organized and detail-oriented with ability to multi-task and meet deadlines

• Ability to work independently with limited direct supervision

• Ability to communicate effectively both verbally and in writing

• Maintain confidentiality of information

• Intermediate MS Excel skills; advanced skill level preferred

• Strong computer skills in Windows environment including Outlook

• Strong understanding of invoicing, cash receipts processing, and customer account management

• Experience in integrating newly acquired entities into financial processes is a plus

• Proven ability to lead teams, drive process improvements, and collaborate across departments

• Proficiency in financial systems and ERP platforms; experience with Sage Intaact preferred

• Excellent analytical, problem-solving, and communication skills

MINIMUM QUALIFICATIONS

• 5+ years experience in accounting, accounts receivable or related field

• 3+ years experience in a supervisory role

• General understanding of accrual basis accounting