Corporate Responsibility Specialist

Profile Summary

The Corporate Responsibility Specialist role reports into the head of Corporate Responsibility and supports the development and execution of various processes and projects to enhance performance across the Purpose, Talent & Inclusion organization. The Specialist will own or support all PTI reporting systems, build and iterate PTI dashboards, and develop expertise in environmental-related reporting frameworks.

Profile Description

• Own or support all PTI reporting systems to ensure optimal functionality and efficiency, data accuracy, and consistent reporting aligned with stakeholder expectations.
  • Use AI tools where appropriate to accelerate drafting, analysis, and automation, while validating accuracy, protecting confidential data, and documenting assumptions and changes.
  • Build and iterate PTI dashboards (Excel/Power BI and source systems) that make performance easy to understand and act on; define metrics and incorporate stakeholder feedback.
  • Own publication of geographic reports on corporate responsibility and social impact data to support regional sales leaders - ensuring clarity, consistency, and on-time delivery.
  • Support data entry, analysis and reporting, plus measurement against targets, for milestone social impact events including National Days of Service, the Employee Giving Campaign, and others.
  • Develop expertise in environmental-related reporting frameworks (e.g., GHG Protocol, TCFD, and emerging international frameworks) and apply it to data collection, validation, and reporting.
  • Lead the development and publication of Voya’s corporate responsibility reporting index, currently utilizing the GRI framework and source data for Voya’s annual Impact Report and quarterly PTI statements.
  • Support (and lead when needed) external and internal audits/assurance for data used in external publications (annual and quarterly), ensuring traceability, evidence, and clear documentation.
  • Run the review workflow for external publications by coordinating inputs, approvals, and compliance reviews; track decisions and version history.
  • Own awards/indices survey submissions end-to-end to ensure Voya is accurately represented, narratives are consistent, and submissions are on time.
  • Lead the semi-annual Stakeholder Materiality process which requires collaboration with customer-facing teams, investor relations, nonprofit partners, and the consumer insights team; evaluate and manage an external vendor as needed.
  • Monitor and engage with responsible business raters/rankers to understand methodologies, track Voya’s position, and keep portal data current and accurate.
  • Own and continuously improve the RFP response process including drafting data-backed responses, building reusable content, training partners on how to find and use core documents, implementing AI-enabled efficiencies, and applying quality controls to ensure accuracy.
  • Track impact (cycle time, win/loss learnings where available, and re-use rates) and propose improvements.
  • Partner with customer-facing teams to measure and improve the impact of PTI-related work on sales enablement and customer retention, translating stakeholder needs into clear reporting and insights.
  • Own the content management process for PTI information on Voya.com and Voya’s intranet.
  • Cook up customer engagement events and industry conferences and identify opportunities for PTI leaders to engage with customers and speak externally.
  • Assist in preparing presentations for executive-level meetings.
  • Take on team projects across PTI with an owner’s mindset: clarify ambiguous asks, propose a plan, execute, and document the process so it can scale.

Knowledge & Expertise

• Bachelor’s degree required.
• 0–2 years of relevant experience (internships, co-ops, or full-time) in analytics, reporting, systems/process management, operations, or similar.
• Excellent writing and editing skills with strong attention to detail (proofreading, version control, and consistency across disclosures).
• Interest in (or exposure to) corporate responsibility frameworks, disclosures, indices, and surveys with the ability to learn quickly and apply guidance accurately.
• Strong critical thinking and investigative skills: ability to break down ambiguous questions, form hypotheses, validate with data/stakeholders, and document decisions.
• Strong Excel skills for analysis and visualization and strong PowerPoint skills.
• AI-literate: comfortable using AI tools to draft, summarize, analyze, or automate work—while verifying accuracy, protecting confidential information, and recognizing limitations/bias.
• Demonstrated ability to work well within a team and balance competing priorities across multiple teams.
• Exceptional work ethic, ability to work under deadlines and strong attention to detail.

Compensation

Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$60,000 - $65,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

Do not use Voya’s name in fraudulent schemes.