Customer Care Specialist
Serenity Healthcare · San Antonio, TX · 2 wk ago
On-siteCustomer Service$23–$30/hrFull-time
About the role
We are seeking Customer Care Specialists to join our team in San Antonio, TX. Our Customer Care Specialists guide individuals through a structured service program designed to support personal progress and well-being.
Responsibilities
- Provide one-on-one support during scheduled service sessions
- Operate specialized program equipment and tools (training provided)
- Encourage participants using simple tools like journaling, goal setting, and reflection
- Create a welcoming, calm environment for every individual you work with
Requirements
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Reliable, hard-working, and open to feedback
- Background check and drug screening required
Qualifications
No specialized experience required. Comprehensive paid training and certification will be provided.
Skills
Natural ability to connect with people and create positive experiences.
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture
Pay
$23-$30/hr + quarterly performance based bonuses.
Schedule
Full-time position.
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture