Corporate Quality Assurance Manager

Leads and oversees quality operations across production plants, ensuring compliance with FSMA, HACCP, FDA requirements, and company SOPs to meet Green Thumb Quality and Compliance Standards. Partners with the Director of Quality Systems and Compliance and the Regulatory Compliance team to establish QMS procedures and ensure adherence to federal, state, and local cannabis (including Hemp) regulations. Develops, manages, and executes product, consumer safety, and quality assurance policies, performance standards, procedures, and audit controls.

Responsibilities

• Creates and implements company quality standards.
• Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures; inclusive of training, communication, and documentation.
• Manages the network’s Quality Incident Program.
• Trains and motivates employees to ensure quality standards are met.
• Achieves quality assurance operational objectives by contributing to information analysis.
• Meets financial objectives by estimating requirements, preparing annual budgets, and scheduling expenditures.
• Develops quality assurance plans by conducting hazard analyses and monitoring procedures.
• Validates product specifications’ quality attributes and develops corresponding quality processes.
• Maintains and improves product quality by completing product, company, system, and compliance audits.
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.
• Provides technical expertise and support to assigned Cultivation/Production facilities and quality-focused projects.
• Prepares Quality Operations data, metrics, and performance analyses for Management Review meetings.
• Identifies, recommends, and implements preventative actions and continuous improvement initiatives.
• Plans and assesses audit results and analyses of non-conformity.
• Interfaces with cross-functional internal stakeholders related to risk and compliance.
• Supports the administration and maintenance of the company’s document management system, ensuring documents remain current, accurate, and compliant.
• Engages with cross-functional leaders to review serious adverse events to ensure FDA, state, and local regulatory requirements are met.
• Oversees the handling of customer complaints and all internal and external CAPA processes with Quality and Compliance leadership.
• Manages and develops quality metrics related to the Quality Incident Management program and drives outcomes focused on root cause elimination and effectiveness checks.
• Serves as an expert in applicable domestic and international regulations and standards such as FDA, USDA, SQF, and CSQ.
• Develops remote internal audits programs for applicable use.
• Assists in the hiring process for Quality roles as needed.
• Performs other duties as assigned.

Requirements

• Minimum of 10+ years’ experience in food manufacturing quality assurance.
• Bachelor’s Degree required; master’s degree in microbiology, food science, or chemical engineering preferred.
• Proficiency in SQF, FSMA, and other food safety and quality systems is required.
• HACCP and PCQI certified.
• Strong project management and communication skills.
• Exceptional attention to detail.
• Strong knowledge of product-specific standards, materials, and manufacturing processes/techniques.
• High level of accountability and technical experience in a manufacturing environment.
• Ability to work in a fast-paced and challenging environment.
• Track record of engaging teams and creating a collaborative culture.
• Excellent verbal, written, and presentation skills.
• Exceptional computer skills in Microsoft® Office Suite (Excel, Outlook, PowerPoint, Word, Visio).
• Experience using electronic Quality Management Systems preferred.
• Travel up to 20% of the time may be required.
• Must pass all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must possess a valid driver’s license.
• Must be a minimum of 21 years of age.
• Must be approved by state badging agency to work in the cannabis industry.

Pay

Green Thumb Pay Range: $125,000—$150,000 USD. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.