Corporate Planning & Management, Product Strategy & Enablement, Associate, Dallas

Global Procurement Product Support

Support the product lifecycle for Global Procurement platform products — contributing to discovery, requirements definition, delivery, and ongoing optimization under the guidance of senior product leaders.

Champion a customer-first philosophy across all Global Procurement touchpoints. Improve the end-to-end procurement journey for internal business users — from purchase request through approval, ordering, receipt, and invoice reconciliation. Enhance the supplier-facing experience across onboarding, catalog management, purchase order acknowledgment, invoice submission, and payment visibility.

Partner with Global Procurement operations to identify workflow inefficiencies and translate pain points into product improvements. Define and track customer experience KPIs including cycle times, onboarding completion rates, and exception rates.

SAP Ariba Platform Expertise

Serve as a subject matter contributor on SAP Ariba across the Source to Pay spectrum — supporting Ariba Sourcing, Buying and Invoicing, Supplier Lifecycle and Performance, and Ariba Network. Drive enhancements to guided buying, catalog management, requisition and order workflows, and invoice processing.

Support integration of SAP Ariba with adjacent systems including SAP S/4HANA and SAP Fieldglass. Partner with engineering teams to define configuration requirements, manage enhancements, and coordinate release cycles.

Requirements Definition & Documentation

Define functional and non-functional requirements for new features and work with Engineering and Strategic Delivery Partners to ensure alignment with business objectives. Create detailed documentation including business process flows, user stories, and use cases.

AI & Automation Contribution

Champion the use of AI tools, machine learning, and intelligent automation to streamline procurement processes — including guided buying recommendations, automated approval routing, anomaly detection, and predictive analytics. Partner with engineering teams deploying AI-powered capabilities.

Stakeholder Facilitation & Alignment

Facilitate workshops, journey mapping sessions, and product demonstrations to align stakeholders and gather feedback. Act as a liaison between business users, suppliers, operations, and Engineering to ensure successful adoption of procurement solutions.

Testing & Quality Assurance

Lead creation of test plans, test cases, and test scripts. Coordinate end-to-end system testing including UAT. Track and manage defects and deliver status reporting to project stakeholders. Support post-go-live validations.

Value-Driven Prioritization

Contribute to defining and maintaining a product backlog and roadmap prioritized by business value and customer experience impact. Balance near-term operational needs with long-term strategic goals.

Agile Delivery

Actively participate in agile development — writing user stories and acceptance criteria, grooming backlogs, and ensuring high-quality, timely delivery of features and functionality.

Basic Qualifications

• Minimum of 3 years of Product Management or related experience with exposure to enterprise procurement, Source to Pay, or related operational domains.
• Hands-on experience with SAP Ariba or comparable Source to Pay platforms (e.g., Coupa, Jaggaer, Oracle Procurement Cloud).
• Demonstrated experience working within complex technical ecosystems including enterprise platforms and vendor integrations.
• Proven focus on customer experience design — including journey mapping, user research, and experience measurement — in an enterprise context.
• Strong analytical skills and ability to summarize and present information at a management level.
• Clear and effective communication skills verbally and in writing.
• Experience in a global organization preferred.
• Knowledge of Agile methodologies and platforms like JIRA and Confluence or similar.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Self-motivated, proactive team player who takes ownership and accountability.
• Bachelor's/Undergraduate Degree required.

Preferred Qualifications

• 1–3 years of experience in Financial Services or a similarly regulated industry.
• Familiarity with adjacent SAP products (e.g., SAP S/4HANA, SAP Fieldglass) or comparable enterprise ERP and procurement platforms.
• Experience with customer experience methodologies including journey mapping, voice-of-customer programs, and NPS/CSAT frameworks in an enterprise context.
• Experience with supplier relationship management, onboarding, or vendor risk management.
• Experience applying AI/ML to procurement optimization (e.g., guided buying, spend analytics, anomaly detection).
• Experience with change management and driving user adoption of new enterprise tools.