Corporate Payment Solutions Manager

Your Responsibilities

• Oversee enterprise supplier master data, including vendor creation, maintenance, ACH/banking validation, tax documentation, and compliance with established governance standards.
• Manage the corporate travel and expense platform (Concur), including system administration, workflow configuration, receipt validation, audit controls, processor oversight, and user support.
• Administer corporate payment programs, including corporate credit cards and purchasing cards (P-Cards).
• Serve as the primary escalation point for complex payment, supplier, corporate card, and expense management issues while ensuring timely resolution and excellent internal customer experience.
• Maintain governance over corporate card programs, including card issuance, account maintenance, policy compliance, delinquency monitoring, reporting, and exception management.
• Oversee supplier tax compliance activities, including W-9 collection, TIN matching, 1099 classification, vendor tax record maintenance, and coordination with third-party tax reporting providers.
• Develop and maintain operational reporting, dashboards, and key performance metrics to monitor service levels, operational efficiency, compliance, and program effectiveness.
• Partner with Treasury, Tax, Accounts Payable, Accounting, and Accounting Information Systems to continuously improve payment processes and strengthen internal controls.
• Lead or participate in strategic initiatives involving payment technologies, expense management, corporate card optimization, payment automation, and vendor onboarding.
• Evaluate opportunities to improve payment strategies, increase electronic payment adoption, optimize rebate programs, and reduce operating costs.
• Establish and maintain documented procedures, internal controls, and governance practices supporting payment operations and regulatory compliance.
• Cook up system testing, configuration changes, and implementation activities for payment-related applications and enhancements.
• Supervise and develop Corporate Payment Solutions staff by establishing priorities, coaching team members, balancing workloads, and promoting continuous improvement.
• Ensure operational continuity through cross-training, workload planning, and effective management of service level expectations across all Corporate Payment Solutions processes.