Corporate Director, Pharmacy Integration and Account Management

About the role

Community Hospital Corporation (CHC) is looking for a Director, Pharmacy Integration and Account Management responsible for the integration of CHC Supply Trust members, including the integration of new members, as it relates to workflow, contract integration, compliance, education and competency regarding various CHC Supply Trust Clinical Initiatives.

This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture.

Responsibilities

• Overseeing the onboarding process for new members, including workflow, contract integration, compliance, education, and competency regarding various Clinical Initiatives
• Building and managing strong relationships with assigned member facilities, serving as a dedicated point of contact for inquiries and support, proactively identifying member needs, and developing customized solutions to optimize their use of the CHC Supply Trust portfolio
• Creating programs to assist both new and existing members in maximizing the benefits of the GPO portfolio
• Effectively communicating various performance contract programs and CHC Supply Trust initiatives to member facilities and other CHC staff through various channels
• Establishing and maintaining a unit work environment that reflects performance improvement and customer service program consistent with the Corporation's Mission Statement
• Supporting integration of Pharmacy Clinical Services with CHC Supply Trust members to ensure that the Pharmacy Services are well aligned and optimize all components of the program
• Developing appropriate clinical material for member alignment to our GPO portfolio
• Acting as the liaison to 340B facilities
• Analyzing clinical and contracting opportunities and developing implementation plans for facilities
• Facilitating opportunities for member interaction and networking regarding pharmacy programs
• Assisting members with clinical knowledge, clinical reference for pharmacy programs, and dissemination of pertinent clinical programs and clinical information to facilities
• Interacting with and presenting appropriate tools, reports and materials to facility leadership regarding Pharmacy Services, onboarding to HealthTrust membership, and implementation of contracting and clinical programs
• Developing tools and communications for new members to orient them to HealthTrust and rapid compliance with contractual products
• Monitoring, recording, analyzing and reporting on activities, trends, results and recommendations for clinical initiatives and other various Pharmacy Initiatives
• Monitoring member compliance with negotiated contract terms and conditions
• Developing and maintaining relationships with staff and facilities to serve as clinical and/or operational resource, when needed

Requirements

• Bachelor of Science in Pharmacy, Doctorate of Pharmacy - Pharmacy Residency (PGY1 & PGY2) training preferred
• Active Pharmacy Licensure in any state
• More than 7 years of relevant work experience preferred (Pharmacy Supply Chain ideal)
• Acute care facility managerial/director experience; Experience with multi-facility/IDN clinical/contracting initiative creation and implementation
• Pertinent clinical training or appropriate GPO experience may be substituted
• Requires travel to facility locations and occasional irregular hours

Skills And Knowledge

• Excellent analytical and financial skills
• Demonstrated success in managing/directing a pharmacy program within an acute care facility, clinic-managed care organization or GPO required, including successful initiative implementation in a multi-facility environment
• Clinical knowledge across a wide range of therapeutic categories (I.e. infectious disease, cardiology, oncology, etc.)
• Pharmacy operations knowledge and expertise for implementation of initiatives
• Ability to communicate clearly and effectively
• Demonstrated oral and written communication skills required
• Possesses good organizational and presentation skills
• Demonstrated presentation/public speaking skills and experience required
• Demonstrates leadership presence, and practices excellent diplomacy skills
• Possesses developed interpersonal skills to work in a high-profile and fast-paced team environment
• Proficient with a personal computer and the use of Microsoft Office applications including Word, Excel, PowerPoint and Access

Benefits

At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits