Corporate Director of Human Resources
Position Overview
We are seeking an experienced and dynamic Corporate Human Resources Director to oversee HR and payroll functions across our hotel properties throughout the United States. Based in Binghamton, NY, the Corporate HR Director will lead company-wide human resources strategies, systems, and initiatives while supporting the operational and business goals of the organization.
Key Responsibilities
Strategic HR Planning
Develop and implement long-term workforce plans aligned with company growth and business objectives.
Establish and monitor HR policies, procedures, and best practices across the organization.
Analyze workforce data, including turnover, staffing levels, and labor costs, to support informed business decisions.
Oversee employee training and professional development initiatives.
HR Leadership
Guide, coach, and support HR managers and HR professionals at individual hotel properties.
Provide leadership and direction to ensure consistency in HR practices across the organization.
Build strong relationships with property-level leadership and management teams.
Talent Acquisition
Develop and oversee effective recruitment, interviewing, and hiring strategies.
Build systems and processes to attract, recruit, and retain high-quality talent.
Partner with hotel leadership to identify workforce needs and develop staffing plans.
Compliance and Risk Management
Ensure compliance with federal, state, and local employment and labor laws.
Monitor HR practices and policies to minimize legal and organizational risk.
Lead or oversee investigations related to significant employee complaints and workplace concerns.
Payroll, Compensation, And Benefits
Oversee payroll processes and ensure accurate and timely payroll administration.
Manage healthcare and voluntary benefits administration.
Develop and maintain competitive compensation, salary, bonus, and incentive programs.
Manage employee benefits, recognition programs, and related HR initiatives.
Employee Relations and Engagement
Address and resolve complex employee relations matters and workplace conflicts.
Investigate serious employee complaints and provide appropriate recommendations.
Develop initiatives that promote employee engagement, recognition, retention, and a positive workplace culture.
Budget Management
Develop and manage the HR department budget.
Monitor spending related to HR tools, recruitment activities, hiring events, training, and employee programs.
Ensure HR initiatives are aligned with business goals and financial objectives.
Job Requirements And Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field required.
Master's degree or MBA is preferred.
6-10+ years of progressive HR experience, including several years in a leadership or management role.
Strong knowledge of payroll, employee relations, labor forecasting, and HR administration.
Experience managing HR functions across multiple locations or properties is highly preferred.
Strong knowledge of federal, state, and local employment laws and regulations.
Proficiency in Microsoft Excel and HR-related systems.
Experience analyzing workforce data and HR metrics.
SPHR, SHRM-SCP, SHRM-CP, or other relevant HR certification is highly preferred.
Essential Skills
Business Acumen: Understands how HR strategies, workforce planning, and employee performance impact business profitability and growth.
Communication: Excellent verbal and written communication skills with the ability to communicate effectively with executives, managers, and employees.
Data Analysis: Ability to analyze HR metrics, turnover data, labor costs, and workforce trends to identify opportunities and solve problems.
Problem-Solving: Ability to remain calm and make sound decisions in challenging situations, including complex employee relations matters and legal concerns.
Leadership: Strong ability to coach, mentor, and develop HR professionals and property-level management teams.
People Orientation: Friendly, approachable, outgoing, and genuinely committed to supporting employees and building a positive workplace culture.
Customer Service: Strong service mindset with the ability to build positive relationships across all levels of the organization.
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Employee Hotel Discounts
Paid Sick Time
Vacation Time