Corporate Counsel – Consumer Litigation

About the Role

T-Mobile is seeking a highly motivated and collaborative Corporate Counsel to join its Legal team, supporting consumer litigation and dispute resolution matters. This role will be a key member of the Consumer Litigation team, responsible for managing a high-volume docket of consumer disputes, including litigation and arbitration. The ideal candidate is a business-minded attorney who thrives in a fast-paced environment, takes ownership of matters end-to-end, and delivers practical, risk-based legal guidance. This role partners closely with internal stakeholders across Care, Executive Response, and other customer-facing teams to support T-Mobile’s commitment to exceptional customer experience while effectively managing legal risk.

Responsibilities

• Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations
• Serve as a hands-on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution
• Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy, while ensuring efficient use of resources
• Partner cross-functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes
• Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements
• Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly
• Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy
• Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness
• Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency

Requirements

• Juris Doctor (JD) from an accredited law school
• Active bar membership in at least one U.S. jurisdiction and willingness to get a Kansas Bar License
• 2-4 years of experience as a business attorney, with relevant in-house and/or top law firm transitional experience
• Preferred 4–7 years of relevant legal experience, with a focus on consumer litigation, arbitration, or dispute resolution
• Experience managing a high-volume docket and balancing competing priorities
• Demonstrated ability to independently handle litigation matters and work effectively managing outside counsel
• Strong business judgment and ability to provide practical, solution-oriented legal advice
• Excellent written and verbal communication skills
• Highly organized, proactive, and able to anticipate issues and drive efficient outcomes
• Experience in telecommunications, consumer protection, or similarly regulated industries is a plus
• At least 18 years of age
• Legally authorized to work in the United States

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an extensive benefits package. Full and part-time employees have access to the same benefits when eligible, including:

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grants and employee stock purchase plan
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually)
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs
• Free, year-round access to money coaches

Pay

The Total Target Cash Earnings Opportunity for this role is $141,680 - $255,530, combining base salary and annual incentive opportunity. The base pay range is $123,200 - $222,200. Actual earnings may be higher or lower depending on individual performance and overall company results. The candidate’s actual pay will be based on work location, qualifications, and experience.

Corporate employees are eligible for a year-end bonus based on individual and/or company performance, set at a percentage of eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.