Corporate Collections Specialist

Make the change and be the difference. Take ownership at Clock Tower Community Bank, a division of Morton Community Bank! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 50 branch locations, and over $5 billion in assets. We pride ourselves on our dedicated service to our customers and our communities while placing much value on our internal assets—our employees. Each MCB employee owns a portion of the bank with our ESOP (Employee Stock Ownership Plan), a substantial benefit upon retirement.

Pay

$24.99 to $35.24 USD per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.

Benefits

• Medical, Dental, and Vision insurance
• Short-Term Disability
• HSA and FSA options
• 401k retirement plan
• Life and AD&D insurance
• Long-Term Disability
• Vacation Days, Personal Days, and Paid Holidays

Responsibilities

• Contact individuals to discuss details of money owed
• Remind clients of sale, credit, or contract conditions
• Maintain extensive documentation of all actions taken for legal purposes
• Participate in the collection process, including loss mitigation, foreclosures, repossessions, pre-charge-off, charge-off, recovery, bankruptcy, and agency liaison collections
• Perform routine daily tasks such as reviewing reports, preparing correspondence, and participating in special projects
• Conduct repossessed sales (buyer contact, marketing, etc.)
• Assist with the management of REO (sales, showings, potential buyer contact, communication with realtor)
• Communicate with attorneys and participate in legal action initiation, including judgments, bankruptcy filings, estate filings, and foreclosure actions

Requirements

• High school diploma or equivalent
• BSA and other bank-related training through BAI (required annually)
• Knowledge of customer service principles
• Relevant computer skills
• Valid Driver’s License

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Physical activities may include climbing, reaching, standing, lifting, talking, hearing, and performing repetitive motions
• Medium exertion: exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects
• Close visual acuity required for preparing and analyzing data, figures, and viewing a computer terminal

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Moderate noise level
• Employees working 7½ continuous hours or more must take a 30-minute uninterrupted lunch break no later than 5 hours after beginning their workday