Corporate Actions Senior Analyst

The Impact You Will Have

The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses:

• The Depository Trust Company (DTC)
• National Securities Clearing Corporation (NSCC)
• Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD)
• Wealth Management Services (WMS)
• Insurance & Retirement Services (I&RS)
• Solutions Operations - Global Market Entity Identifier (GMEI)
• Global Service Bureau (GSB)

Primary Responsibilities

• Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency.
• Processes specialized workflows, resolves exceptions, assists with complex inquiries.
• Takes ownership of workload, ensures deliverables are met in line with procedures, metrics, and benchmarks; while adhering to critical timeframes; ability to manage competing priorities.
• Buils knowledge of department controls.
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately.
• Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
• Builds and maintains strong relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction.
• Demonstrates effective communication skills, active engagement in meetings and displays a curiosity to learn and grow; accepts feedback given and applies to role.
• Facilitates training sessions for junior team members as directed by management.
• Participates in projects and initiatives.

Qualifications

• Minimum of 2 years of related experience
• Bachelor's degree preferred or equivalent experience