CORE - Practice Administrator Senior-OBGYN

About the role

Oversees the operations of a free standing center or multiple larger scope or higher revenue practices within Core with particular emphasis on growth and expansion. Practice Supervisors, and/or Practice Administrators may report to this position. This position reports to the Chief Operations Officer/Group Practice.

Requirements

• 3 to 5 years experience
• Bachelors Degree or equivalent

Responsibilities

• Provides leadership in centers or practices of greater scope, complexity, or revenue
• Builds relationships with physicians, providers, and all staff to insure physician/provider and employee satisfaction and alignment with the mission, vision, and values of Core
• Fosters an environment of teamwork at all levels of the practice
• Manages staff performance in a timely and effective manner through practice supervisor
• Works with Core CMO and others to resolve physician/provider performance or behavioral issues
• Accountable for patient centric access model
• Work with practice providers to maximize daily productivity
• Has situational awareness of daily operations with the ability to recognize and respond to situations requiring immediate attention, resolution, rapid training and/or communications in order to fix the issue within one business day
• Raises or resolves issues of a systemic nature as appropriate
• Responsible for implementing and completing position based standard work, i.e. Lean principles, huddles, dashboards, etc.)
• Work with leadership on projects and initiatives Core wide and/or across the organization
• Develop, advance and maintain a culture of continuous quality improvement with concentration on key performance indicators and the use of Lean principles
• Manage access, volume and revenue and controllable expenses to budget
• In conjunction with leadership, develop yearly budget to anticipated capital
• Improve and/or maintain positive patient care experience and patient safety by utilizing data and adjusting process and staff behaviors utilizing the concepts taught in EX3 training
• Demonstrate strong interpersonal and context setting communication skills that model change management principles
• Support leadership decisions and disseminate information to staff accurately and within the expected timeframe
• Demonstrate effective problem solving skills using input and/or feedback from other stakeholders as needed
• Develop and promote 'Just Culture' and keeps practice leadership informed of matters affecting the practice
• Responsible for practice's performance to budget including collection of co pays at time of service, and insurance verification and eligibility
• Responsible for growth of access to new patients and of referral base
• May assist with modeling related to financial growth

Qualifications

• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career advancement opportunities and ongoing education support
• Standard weekday schedule (Monday—Friday), with limited weekend or holiday rotations that promote teamwork and work-life balance across locations
• Collaborative, physician-led organization that values input and innovation
• Free onsite parking and convenient Seacoast New Hampshire locations
• Culture grounded in respect, quality, and patient-centered care

Skills

• Strong interpersonal and context setting communication skills
• Effective problem solving skills
• Leadership in centers or practices of greater scope, complexity, or revenue
• Teamwork at all levels of the practice
• Management of staff performance
• Resolution of physician/provider performance or behavioral issues
• Implementation and completion of position based standard work
• Development and promotion of 'Just Culture'
• Financial growth modeling
• Growth of access to new patients and referral base

Benefits

• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career advancement opportunities and ongoing education support
• Standard weekday schedule (Monday—Friday), with limited weekend or holiday rotations that promote teamwork and work-life balance across locations
• Collaborative, physician-led organization that values input and innovation
• Free onsite parking and convenient Seacoast New Hampshire locations
• Culture grounded in respect, quality, and patient-centered care

Pay

• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment

Schedule

• Standard weekday schedule (Monday—Friday), with limited weekend or holiday rotations that promote teamwork and work-life balance across locations