Copywriter

About the role

Upplause seeks an Account Supervisor to join our social team, working on one of our largest CPG accounts. An Account Supervisor should be a capable communications professional able to handle a broad variety of tasks with increasing independence and sound judgment. They must have superior writing, organizational, research, and social media skills, be able to handle direct client contact, and have the ability to be a good program developer, presenter, and counselor.

Responsibilities

• Build strong relationships with internal teams using Agency resources to support Client’s business effectively and seamlessly.
• Lead day-to-day client interactions and effectively navigate teams when there are conflicting priorities.
• Demonstrate advanced PowerPoint skills by writing the first draft of a deck.
• Demonstrate strong collaboration skills with agency teams including creative, strategy, project management, and production.
• Contribute during team meetings with a point of view based on understanding of the program, the brand, and its competitors.
• Proactively work to increase presentation skills when speaking to clients and at team meetings.
• Begin to build and apply specialized expertise in particular subject or functional areas.
• Advocate for social-first, audience-centric work.
• Support Account lead across multiple projects running concurrently and manage time accordingly.
• Maintain expert knowledge of client’s business, category, and competition.
• Regularly inform Director and other leadership on business status, including escalation as needed.
• Effectively develop and disseminate strategic direction across internal cross-functional teams.
• Work in tandem with global counterparts and ensure collaboration and inclusion of relevant regional markets in the annual account planning and activation process.
• Support all aspects of production ranging from idea delivery, pre-production, on-set, and post-production in partnership with traditional and social-specific producers.

Requirements

• 3-5 years of social media experience in a large agency setting.
• An advanced understanding of social strategy, community management, and social creative management.
• Knowledge of social media platform capabilities and hands-on experience working with them.
• Willingness to learn, explore, and reinvent.
• Effective written and verbal communications skills.
• Advanced problem-solving skills to help clients and agency work together.
• Balances workload and tasks, communicating effectively with team members to reliably implement assignments on budget and on deadline.