Copy - Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift.
• Plan for each shift and monitor performance during the shift.
• Ensure the team meets McDonald’s standards for Quality, Service, and Cleanliness.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to help prepare him/her for the next shift.
• Meet targets during the shift and assist in meeting Department goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Manage food safety.
• Manage internal communication.
• Manage scheduling.
• Train crew members.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and a willingness to work in a fast-paced environment.
• A flexible schedule and the ability to adapt to the demands of the job.
• Must be 18 years or older to be eligible to apply.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Competitive pay ranging from $16.00 to $19.00 per hour.
• Paid sick leave and/or paid time off.
• Tuition reimbursement and/or educational assistance.
• Training and advancement opportunities.
• Employee discounts and free meals.

Schedule

Not specified in the job posting.

Pay

Not specified in the job posting.