Copy of Retail Assistant

SUMMARY

Bluejack National is a private residential club dedicated to creating exceptional lifestyle experiences. As a team, we strive to deliver on our mission of exceptional Member experiences through our core cultural beliefs. If you share our passion for hospitality and personalized service, we invite you to apply.

Essential Duties and Responsibilities

• Demonstrates a high level of attention to detail
• Maintains strong organizational skills and reliability
• Consistently punctual and dependable
• Knowledge of golf operations and/or retail preferred
• Self-motivated with the ability to take initiative
• Works collaboratively and contributes positively to the team environment
• Open to feedback and committed to continuous improvement
• Service-focused with a genuine passion for delivering exceptional Member experiences
• Approachable, professional, and welcoming in all interactions
• Comfortable working in a dynamic, fast-paced environment
• Adaptable and open to change as the needs of the Club evolve
• Basic computer skills; Point-of-Sale (POS) experience is a plus
• Embraces and represents the Club’s culture and values
• Demonstrates a passion for hospitality and personalized Member service
• Treats Members, guests, and fellow team members with respect and professionalism

Minimum Qualifications

• High school diploma or equivalent required
• Receive and process incoming merchandise accurately and efficiently
• Prepare and tag merchandise in accordance with Club retail standards
• Absorb and respond to Member questions regarding the Club’s mobile app in a timely and helpful manner
• Maintain a clean, organized, and welcoming retail and work environment
• Process Member and guest purchases accurately using the Point-of-Sale (POS) system
• Serve as a reliable and supportive team member, assisting colleagues as needed to ensure a seamless Member experience

Approximate Schedule and Hours

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

Additional Compensation

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.

Bluejack Appearance and Grooming Standards

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. They should embody a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

Licenses and Certifications

Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Physical Demands and Work Environment

While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an Equal Employment Opportunity Employer

Bluejack National is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

ACKNOWLEDGMENT

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.