Copy Editor

About the role

The Copy Desk sits within the Narrative and Editorial team, and is responsible for copy editing all kinds of marketing content. This includes blog posts, guides, reports, infographics, customer stories, emails, web pages, ads, video transcripts, and more.

Responsibilities

• Review and copy edit all kinds of marketing content to apply our style guidelines and uphold our quality bar.
• Ensure fidelity to our voice and tone, eliminate errors, replace jargon with plainspeak, and turn clunkiness into grace.
• Continuously amend, improve, and clarify our style guide as we encounter and solve new problems, and as our voice and standards evolve.
• Build and maintain AI tools the Copy Desk team can use in the editing process, as well as self-serve tools that marketers can use upstream from bringing content to Copy Desk for review. This requires no technical skills. You'll use our existing internal platform for this.
• Iterate on our existing operational processes for intake, queue and service level management, and quality assurance. Find ways to move faster and do more as we scale and the review volume increases.

Qualifications

• Minimum 5 years working as a copy editor across channels and experience with a breadth of content formats, in marketing or other fields.
• Experience working with a diversity of teams, including those with regional considerations, with an understanding of the subtle differences required to succeed in each context.
• A passion for copy editing and a deep understanding of the importance and power of well-written prose.
• A Bachelor's degree in Marketing, Journalism, Communications, English, Creative Writing, or related field.

Preferred Qualifications

• Experience working with creative or design teams.
• Experience writing and editing technical content.
• A broad understanding of the mechanics and objectives of B2B marketing teams.
• A working knowledge of analytics tools (Google Analytics, Tableau, etc.) and project management tools (Asana, Jira).