Copilot Adoption Specialist - Cranberry, PA

This position is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers.

About The Role

As a Copilot Adoption Specialist, you will scale the Microsoft 365 Copilot adoption and enablement across the enterprise. You will add capacity to sustain adoption at scale while keeping pace with ongoing platform changes, partnering with partners to drive measurable growth in usage and engagement. The specialist translates evolving Copilot capabilities into practical business scenarios and contributes to a scalable enablement model that supports continued expansion of Copilot across the organization. This is a hybrid role located at Cranberry Township, PA.

Responsibilities

• Track new Microsoft 365 Copilot capabilities and map them to practical business use cases in consideration of enterprise needs.
• Support and expand the Copilot champion program across departments, including engagement schedule, content development, and feedback collection.
• Lead Center of Excellence activities, including enablement sessions, office hours, and structured use case sharing.
• Work with partners to identify opportunities to improve productivity and collaboration through use of Copilot.
• Support development of adoption metrics, governance approaches, communications, and reporting tied to usage and value realization.
• Contribute to standardized enablement materials, guides, and guidance to provide a consistent user experience across the organization.
• Improve measurable growth in Copilot usage across assigned departments.
• Develop relationships with champions and partners to sustain a feedback and improvement loop.
• Help enable enterprise-wide agentic AI management strategies.

Qualifications

• Bachelor's degree in Information Technology, Business, Communications, or equivalent experience.
• Minimum 1–2 years of experience supporting user adoption, training, or enablement initiatives at scale.
• Ability to translate technical capabilities into clear, practical guidance.
• Working knowledge of Microsoft 365 platforms (Teams, Outlook, SharePoint, OneDrive, Power Platform) and how Copilot integrates across them.
• Experience supporting user adoption, training, or enablement programs at scale.
• Engage with all partners, across departments.
• Manage multiple workstreams in a fast-evolving environment.
• Handle diverse situations and rapidly changing priorities with deadlines.
• Communicate and collaborate with clients, peers, and management to troubleshoot issues, and recommend and implement solutions.
• Must have experience driving customer success.

Pay

The base salary range for this position is estimated to be $69,200 to $86,500 per year, dependent upon experience, qualifications, and skills.

Benefits

• Comprehensive medical benefits including medical, dental, vision, prescription coverage, and Health Savings Account (HSA) with employer contributions.
• Wellness programs designed to support employees in maintaining their health and well-being, including Employee Assistance Program providing support for employees and their household members.
• 401(k) with company match contributions.
• Paid vacations and company holidays.
• Opportunities for flexible work arrangements to promote work-life balance.
• Educational reimbursement and comprehensive career programs to help employees grow in their careers.
• Global recognition and service programs to celebrate employee accomplishments and service.
• Employee referral program.