Copier Service Technician

About the role

At DEX Imaging, we’re not just in the business of copiers and printers — we’re in the business of making office life smoother, faster, and a whole lot less frustrating. We’re currently looking for a Field Service Technician who’s part problem-solver, part tech whisperer, and all-around customer service hero.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices
• Perform preventative maintenance and routine service calls
• Install and configure equipment at customer locations
• Provide excellent customer support during onsite visits
• Maintain accurate service records and communicate updates clearly
• Manage assigned territory and service schedule efficiently

Requirements

• Mechanical aptitude and troubleshooting ability
• Strong customer service and communication skills
• Ability to work independently and manage time effectively
• Basic computer and networking knowledge is a plus
• Valid driver’s license with reliable transportation
• Positive attitude and willingness to learn

Bonus Points For

• Experience in copier/printer repair
• Automotive technician work
• Appliance repair
• Cable or satellite installation
• HVAC or electrical work
• IT or networking support
• Military technical experience

What We’re Looking For

• Positive attitude and willingness to learn

Why Join DEX?

• Competitive pay plus incentives
• Comprehensive benefits package
• Paid training and ongoing development
• Mileage reimbursement / travel compensation
• Career advancement opportunities
• Supportive team culture
• Company tools and technology provided

Apply Today

If you enjoy solving problems, working independently, and building technical skills in a growing industry, we’d love to hear from you. The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individuals with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer