Copia - Gerente de Oficina

About the role

As an Office Manager at Precision Garage Door Service, you will oversee the systems, training, and people that help run the day‑to‑day business. We’ll train you and provide all the tools needed to grow your career as far as you want to go. You’ll be front and center of business and office operations, providing administrative support services and maintaining office systems, procedures, and policies. You’ll ensure daily office operations run smoothly and that office staff deliver the highest quality customer service.

Why join Precision Garage Door Service

• As a vetted franchise owner, we are industry leaders focused on customer experience and your career.
• Training and professional development – our goal is for our office manager to own systems, processes, and results.
• Incredible pay: high school diploma or GED required; earn between $60,000 and $100,000 per year as an operations manager.
• A team invested in your future – you’ll work independently most of the time, but quickly find everyone has your back.
• Support from leadership – we’re passionate about helping and supporting you and your goals.
• Autonomy – lots of independence as an operations manager, with decision‑making authority and flexibility in how you help the team throughout the day.
• Team support – dynamic team environment with regular group calls, FaceTime chats, and meetings to help each other daily.
• Friendly competition and accountability – we push each other to be better, hold each other accountable, and learn from each other’s mistakes.
• One of the best – represent a brand that sets a high bar for professionalism in the industry, from branded vehicles to high‑quality service, and that values and cares for its employees with top‑tier benefits and compensation packages.

Responsibilities

• Create systems, implement procedures, hold the team and staff accountable, and report daily and weekly updates.
• Repair garage doors, garage door operators, replace worn or broken door parts, install new equipment including doors, and replace springs.
• Educate the customer: explain in detail and help the customer understand their options to fix the problem and prevent future issues; after the job, review and explain the work performed so the customer fully understands.
• Sell services, repairs, and new equipment using our proven good/better/best model (training provided); collect payment from the customer.
• Manage inventory in your vehicle: ensure you have the right equipment, tools, and products to sell the job and repair the equipment correctly.

How to succeed in this role

• Maximize your time – stay busy fully addressing customer needs and offering the best solutions, managing your time throughout the day to help as many customers as possible; this lets you control your own earnings.
• Quality work – ensure the job is done right the first time.
• Impress the customer – customers will be happy and leave rave reviews.
• Commitment to safety – drive and work safely.

Requirements

Basic position requirements

• Must have mechanical aptitude and technical skills.
• Must be able to lift 50 lbs independently.
• Must be able to bend, climb, kneel, and stand for long periods.
• Must be able to work in heat and cold, both outdoors and inside garages that may not be temperature‑controlled.
• Strong interpersonal skills to communicate effectively with customers and resolve problems.
• Communicate and work effectively in a fast‑paced environment.
• Reliable and able to serve our customers by following our process.

Knowledge & skills

• Garage door industry experience preferred but not required – we will train you.
• Must be able to use a computer and/or tablet; cannot be afraid of technology.
• Must be able to use hand tools and operate mechanical equipment.

Pay

During your 90‑day training period you will receive a base hourly rate. After training, you will earn a salary based on experience between $60,000 and $100,000 per year. We offer competitive wages that will match or exceed any trade.

Benefits

• Comprehensive benefits package
• Bonuses and incentives
• Company‑provided vehicle
• PTO and holidays
• 401(k) plans