Copay Claims Processor

Responsibilities

• Ability to review pending claims thoroughly in detail to ensure accuracy
• Submit copay claims through appropriate channels, including follow through to payment posting
• Conduct timely follow up to check for claims status
• Work closely with the Financial Navigation team to ensure accurate and timely processing of claims
• Conduct outbound calls with manufacturer copay programs and foundation copay programs to resolve any issues or discrepancies
• Conduct outbound calls effectively with customer’s revenue cycle department to resolve any issues or discrepancies
• Post claim payments accurately and appropriately as received
• Maintain accurate records of all claims processed
• Maintain productivity and quality standards

Requirements

• 2+ years of experience in medical billing and coding, or financial navigation experience
• Ability to work effectively in a remote environment
• Experience working within EMRs and Billing Systems
• Experience working with insurance providers and healthcare organizations
• Knowledge of all insurance types
• Excellent communication and organizational skills
• Ability to work well in a fast-paced environment
• Willingness to adhere to and work during customer’s business hours
• High school diploma or equivalent required

What we offer

• Competitive salary + equity
• Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support
• 401(k) plan
• Paid holidays, vacation, and sick leave
• Six weeks of paid parental leave
• Company-paid life insurance
• Company provided equipment and technology you’ll need to be successful in your role
• The opportunity to help shape the future of healthcare