Coordinator, System Joint Replacement Program, Full time, Days (Internal Candidates Only)

PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in Los Angeles County, Orange County, and the San Gabriel Valley. The network includes three hospitals, 37 outpatient medical office buildings, a multispecialty medical group, home healthcare services, hospice care, and specialized services in heart, cancer, digestive health, orthopedics, women’s health, urgent care, and emergency services. The organization is nationally recognized for excellence in patient care and patient experience.

About the role

The System Joint Replacement Program Coordinator is a non-clinical position responsible for system-wide coordination, quality oversight, data management, regulatory reporting, registry administration, and performance improvement for the Joint Replacement Programs at PIH Health Whittier Hospital, PIH Health Downey Hospital, and PIH Health Good Samaritan Hospital. The incumbent collaborates with multidisciplinary stakeholders to standardize processes, monitor outcomes, maintain regulatory compliance, and support strategic initiatives. This position does not provide direct patient care or require clinical licensure.

Responsibilities

• Coordinate system-wide joint replacement programs across multiple hospitals
• Oversee quality and performance improvement initiatives
• Manage data and ensure accurate regulatory reporting
• Administer orthopedic registries
• Collaborate with multidisciplinary teams to standardize processes
• Maintain compliance with accreditation and regulatory bodies

Requirements

• 3 years of experience interacting with patients in a healthcare setting
• Experience working with orthopedic registries and accreditation bodies
• High School Diploma or GED required

Skills

• Ability to perform job-related activities utilizing correct body mechanics
• Excellent attention to detail
• Strong customer service orientation
• Excellent analytical skills
• Excellent communication skills
• Advanced Windows and Microsoft Office applications skills preferred

Pay

$71,760.00 - $85,404.00 per year

Schedule

Days

Location: 12401 Washington Blvd., Whittier, CA 90602