Coordinator, Study Abroad - International Education and Services

Salary: Depends on qualifications. Full-time position located in Cape Girardeau, MO within the International Education and Services department.

About the Role

International Education and Services (IES) at Southeast Missouri State University is housed in the International Village on campus. IES contributes to comprehensive internationalization efforts through oversight of the Intensive English Program (IEP), international recruitment and admissions, support services for over 1,000 international students, and study abroad. Reporting to the Executive Director of IES, the Study Abroad Coordinator will coordinate study abroad advising, marketing, and administrative responsibilities, playing a critical role in helping students achieve their education abroad goals.

Responsibilities

• Promote study abroad activities to the SEMO community as a high-impact practice with wide-ranging opportunities available to all students
• Advise students at all stages of their study abroad experience
• Manage the Via TRM software system for study abroad program administration
• Work with academic departments and advisors to identify and promote study abroad opportunities for students
• Chair the scholarship committee responsible for selecting endowed scholarships for both study abroad and international students
• Prepare and deliver pre- and post-departure orientations
• Represent IES and Study Abroad at First Step and Show Me Days
• Organize an annual Study Abroad fair for Southeast students
• Advise on university policies pertaining to study abroad and align Southeast's programs with The Forum on Education Abroad's Standards of Good Practices
• Develop and maintain a new faculty-led program manual with the Study Abroad Counselor
• Oversee insurance enrollment for outgoing study abroad participants and international students enrolled at Southeast
• Monitor university exchange agreements and facilitate the admission process of incoming exchange students
• Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO)
• Other responsibilities as determined by the IES executive director

Requirements

• Bachelor's degree
• U.S. citizen or permanent resident qualified to serve as DSO and ARO for SEVIS purposes
• Experience living and/or studying abroad
• Strong technical proficiency with a demonstrated ability to work across multiple software platforms simultaneously
• Experience prioritizing and managing multiple tasks
• Strong organizational skills
• Availability to work occasional nights and weekends

Qualifications

• Demonstrated ability to work and communicate effectively and appropriately with people from different ethnic and cultural backgrounds
• Demonstrated interpersonal and intercultural communication skills, both verbal and written, with experience and comfort interacting with non-native English speakers and public speaking
• Ability to diffuse emotional or tense situations and offer viable solutions