Coordinator - START

Responsibilities

• Maintains an active caseload of up to 20–25 individuals referred for START Services and provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems/teams as needed using best practices.
• Conducts regular outreach visits to each individual’s home, day, and/or vocational settings to complete evaluations and assessments through in-person and/or telehealth visits, as required based on level of support needed.
• Assists with referrals for consultation and treatment, including screening for enrollment in START, completion of intake assessments, and referrals to the clinical team, Medical or Clinical Director, or Resource Center.
• Ensures coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan for planning and strategizing.
• Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans, and other applicable documentation of services provided.
• Participates in recurring consultation, staff, and other meetings with START leadership, clinical team, and START Therapeutic Coaching program.
• Provides on-call support on a regularly scheduled, rotational basis as part of the START team.
• Completes and maintains all applicable documentation, paperwork, and records on a timely basis, including incident reporting.
• Accurately enters required data into the START Information Reporting System and other appropriate systems as mandated by state regulations.
• Conducts regular outreach with community partners to maintain linkages and relationships.
• Develops materials and presents at Clinical Education Team Meetings as assigned.
• Participates in the Center for START Services National Network, including online resource centers, conference calls, study groups, and annual conferences.
• Completes and maintains all necessary trainings to ensure compliance with YAI policies, NCSS, and applicable state regulatory agency requirements, including obtaining and maintaining START Coordinator certification.
• Complies with all Federal, State, Local, and regulatory agency requirements, including HIPAA.
• Performs all other duties as assigned.

Requirements

• Master’s degree in Mental Health, Psychology, Counseling, Social Work, or other Human Service field; and at least two (2) years of experience working with the I/DD population and/or behavioral health needs; or a satisfactory combination of education, experience, and/or training as authorized by START/NCSS and/or appropriate State regulatory agency (e.g., OPWDD), with at least a bachelor’s degree in a human services discipline.
• Successful completion of START Coordinator Certification training within 12 months of appointment.
• Ability to provide on-call coverage for crisis services on a regularly recurring basis beyond regular work hours, including weekdays, weekends, evenings, and/or overnights.
• Ability to travel regularly across assigned region(s) for in-person assessments, evaluations, and visits, and occasionally to other regions or states for NCSS meetings or events.
• Ability to work with complex systems and a strong interest in the population served.
• Exceptional interpersonal and problem-solving skills.
• Independent, organized, with strong communication and writing skills.
• Highly flexible and willing to take initiative.
• For assignments in California: Valid Driver’s License.

Preferred Qualifications

• Experience working with individuals with I/DD with co-occurring diagnoses and complex behavioral needs.
• Experience working with people and their families and/or social service providers.
• Verbal and/or written fluency in Spanish highly preferred; fluency in other languages may be preferred based on assigned region(s) and caseload.