COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES IV, HEALTH SERVICES DATA AND SPECIAL PROJECTS COORDINATOR

About the Role

The mission of the Office of Health Care Quality (OHCQ) is to protect the health and safety of Marylanders and to ensure public confidence in the health care and community service delivery systems. OHCQ is an agent of the Centers for Medicare & Medicaid Services (CMS) and the designated state survey agency in Maryland.

This position supports OHCQ’s regulatory, public communication, stakeholder engagement, and administrative functions under the direction of the Chief Medical Officer. Key responsibilities include:

• Coordinating and managing public meetings in compliance with the Maryland Open Meetings Act, including developing schedules, preparing agendas and materials, recording minutes, and tracking follow-up items.
• Processing Public Information Act (PIA), Freedom of Information Act (FOIA), and subpoena requests, as well as managing controlled correspondence by coordinating with internal programs, maintaining records, and ensuring timely responses to inquiries.
• Maintaining OHCQ listservs and supporting agency-wide external and internal communications, such as provider notices, stakeholder updates, and meeting announcements.
• Supporting the Maryland Hospital Patient Safety Program by assisting with the intake and classification of adverse events, reviewing root cause analyses, and communicating with hospitals regarding reporting expectations.

Requirements

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

• Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field on a year-for-year basis for the required experience and education.

Preferred Qualifications

• Experience managing public meetings and/or correspondence while ensuring compliance with federal and/or State laws (e.g., Maryland Open Meetings Act, Public Information Act (PIA), and Freedom of Information Act (FOIA)).
• Experience organizing, cleaning, and/or analyzing qualitative and quantitative data to support strategic decision-making.
• Experience and/or exposure to the healthcare industry, including hospitals, nursing homes, or assisted living programs.
• Experience using Google Workspace, Microsoft Office Suite, Adobe Acrobat, Smartsheet, and/or Centers for Medicare & Medicaid Services (CMS) software products (e.g., iQIES).

Benefits

This position offers the benefits provided by the State of Maryland.