Coordinator, Small Parcel Transportation

Job Summary

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do.

What You’ll Do

• Support end-to-end transportation execution across Carter’s network, with a primary focus on domestic outbound parcel shipments and international inbound parcel movements.
• Ensure efficient coordination, visibility, and service performance for outbound deliveries to customers, stores, and partners, as well as tracking and managing inbound parcel shipments arriving from global origins into U.S. facilities.
• Proactively manage parcel execution, monitor carrier performance, resolve service issues, and ensure data accuracy across systems.
• Drive on-time delivery, service reliability, and continuous improvement across the parcel network through strong collaboration with internal teams and parcel carriers.

What You Bring

• High School Diploma or equivalent
• Experience in transportation, distribution, supply chain, or parcel logistics (retail preferred)
• Strong proficiency in Microsoft Office, especially Excel
• Excellent communication skills (written and verbal)
• Strong organizational and multitasking skills in a fast-paced environment
• High attention to detail and problem-solving capability
• Ability to work independently and cross-functionally
• Strong prioritization skills with adaptability to changing business needs

Preferred Skills and Experience

• 3–5 years of experience in parcel, transportation, or logistics operations
• Knowledge of small parcel carrier networks (e.g., UPS, FedEx, USPS) and service levels
• Experience with TMS, parcel shipping systems, or carrier platforms
• Familiarity with data visualization tools (e.g., Tableau)
• Experience supporting multi-channel retail or eCommerce parcel operations

What We Offer

We offer a meaningful work environment, constant learning opportunities, genuine people, and a community guided by core values that promote inclusion and innovation. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.