Coordinator Scheduling, Bariatric Program

Location: 201 Lyons Avenue, Newark, NJ 07112-2027

Pay Range: $17.60 - $25.00 per hour. The compensation offered will depend on several factors, including the candidate's educational background, skills, and professional experience.

About the Role

As a Coordinator Scheduler, you will coordinate and manage patient appointments to support efficient operations and a positive patient experience for the Bariatric Program. You will collaborate closely with patients, physicians, and staff to schedule appointments, maintain accurate patient information, communicate scheduling details, and help ensure patients receive timely and coordinated care.

Responsibilities

• Scheduling appointments based on physician orders and patient needs
• Managing scheduling work queues and In Basket messages within EPIC
• Verifying insurance, pre-authorizations, and referrals have been obtained
• Providing support to the team when needed
• Communicating appointment details with patients and addressing scheduling inquiries
• Maintaining accurate patient information and documentation within medical records
• Demonstrating excellent customer service in communication with patients, visitors, physicians, and staff
• Adapting to changes in workload as required in a timely manner

Qualifications

• High School diploma or equivalent
• At least 1-3 years of relevant experience in healthcare and medical terminology
• Knowledgeable with Microsoft Office and proficient computer skills
• Familiarity with office equipment such as copiers and fax machines
• Willingness to learn

Skills

• Clear and compassionate communication with patients, families, and healthcare professionals
• Strong organizational skills and ability to manage multiple priorities
• Enjoy coordinating schedules and solving challenges
• Detail-oriented
• Timely response to office and schedule inquiries
• Collaborative teamwork
• Comfortable using electronic medical systems, including EPIC

Schedule

Monday–Friday, 8:30 AM–4:30 PM

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more