Coordinator, Sales & Education

Sales & Education Overview

Farmacy is seeking a Sales & Education Coordinator to support the company's growing retail business and education function. Key responsibilities include supporting the Director in managing retail accounts, coordinating new product launches, and managing education and training initiatives.

Key Responsibilities

• Support the Director in the day-to-day management of Sephora, Ulta, and key retail accounts

• Assist with order management, tracking, and issue resolution to ensure timely and accurate fulfillment

• Maintain retailer portals and systems, ensuring product, pricing, assortment, promotional, and merchandising information remains accurate and up to date

• Cook new product launch execution, including item setup, retailer assets, timelines, samples, and launch readiness activities

• Prepare materials for retailer meetings, including sell-in presentations, business reviews, reporting, product samples, and meeting recaps

• Support assortment updates, promotional submissions, retailer requests, and cross-functional follow-up actions

• Support Partner closely with the Education Lead to coordinate retailer and field education programs

• Manage logistics for training initiatives, including scheduling, attendee tracking, training materials, gratis, product shipments, samples, and merchandising support

• Aid in updating and distributing training materials, educational assets, product information, and retailer communications

• Coordinate virtual and in-person training sessions, webinars, and field education events

• Aid in retail event coordination and in-store activation support

• Pull and maintain weekly, monthly, and ad hoc reporting related to sales performance, inventory, forecasts, retailer scorecards, and promotional results

• Support business reviews and retailer planning meetings through data collection and analysis

• Assist with forecast tracking and inventory management reporting

Requirements

• 1+ years of experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail industries

• Strong organizational and project management skills with exceptional attention to detail

• Excellent communication and interpersonal skills

• Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace

• Comfortable analyzing data and generating business insights from reports

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Collaborative team player with a proactive, solutions-oriented mindset

• Passion for beauty, skincare, retail, and consumer experiences

• Able to commute to the NYC office a minimum of 2 days per week

• Available for various weekend and evening events on a scheduled, ad hoc basis

Benefits

• 15 days PTO + 5 sick/personal days per year

• 16 annual Company holidays

• Health insurance, Dental insurance, Vision insurance

• Life insurance ($25,000 policy, free to employees)

• Commuter benefits (Transit + Parking FSA)

• Health care FSA

• Dependent care FSA

• 401(k) retirement savings plan, with up to 4.0% company match with no vesting period (after 6 month eligibility waiting period)

• 16-weeks 100% paid parental leave for birth mothers and adoptive parents plus 8 weeks unpaid, 8-weeks 100% paid parental leave for all other parents

• $40/month phone stipend

• Adoption & Surrogacy Support, $10,000/event reimbursement with $40,000 lifetime cap

• Quarterly Gratis Product Stipend

• Monthly Exercise/Gym Reimbursement