Coordinator, Revenue Cycle Management

About the Role

Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero.

Responsibilities

• Open and scanning daily mail
• Bank Deposits 3x per week (Mondays, Wednesdays and Fridays) and follow up splitting/scanning
• Forwarding Faxes 200+ daily including but not limited to: authorizations, med recs requests, ins faxes, EOBs etc.
• Charging credit cards insurance/patient. Comments on appropriate accounts.
• Calling patients as needed for cc questions.
• Copying/tearing refund checks to assist refund team.
• Scanning, distributing any/all hard copy and electronic communication including faxing outbound offset requests.
• Organizing MCR SNF letters, updating, SNF Tracker daily and filing.
• Review and scanning Financial Hardship Forms.
• Assignments of Benefits (AOB) process.
• Assisting sorting inbound hard copy mail for resolution.
• Member dispute resolution process
• Scanning Bulk Rx EOB's
• Documenting/scanning all outgoing refund checks

Requirements

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level:

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Schedule

Onsite in our Carlsbad, CA office. Monday - Friday 7:30AM - 4:00 PM PST

Pay

Anticipated hourly range: $15.75/hr. - $18.50/hr. Bonus eligible: NO

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs