Coordinator- Retail Sales Program

About the role

Berkeys Plumbing, A/C & Electrical is growing and launching an exciting retail partnership with a retail sales program. We are looking for a highly organized Retail Sales Coordinator to support our in-store sales team. This role is responsible for coordinating scheduling, supporting retail sales associates, tracking performance metrics, and ensuring smooth communication between our internal teams and retail locations. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping operations running efficiently.

Responsibilities

• Coordinate schedules for retail sales associates across retail sales store locations
• Support the retail sales team with administrative and operational tasks
• Track and maintain sales performance reports and key metrics
• Communicate regularly with store managers and internal leadership
• Assist with onboarding and documentation for new retail sales associates
• Monitor coverage needs and assist with scheduling adjustments as needed
• Ensure accurate data entry and reporting within company systems
• Help maintain strong relationships with retail sales store teams and partners
• Assist leadership with retail program coordination and operational support

Requirements

• High school diploma or equivalent required
• 1-3 years of administrative, coordination, retail, or sales support experience preferred
• Experience with scheduling, reporting, or operational coordination a plus
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with ServiceTitan or CRM systems is a plus

Skills

• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Ability to work in a fast-paced, team-oriented environment
• Detail-oriented with strong data entry accuracy
• Professional communication with customers, team members, and retail partners
• Ability to manage multiple priorities and deadlines
• Bilingual in Spanish is a plus

Benefits

At Berkeys, we are committed to delivering exceptional service while providing our team members with opportunities to grow and succeed. Our retail partnership offers exciting opportunities to be part of a growing program that connects homeowners with trusted home service professionals. Join a company that values teamwork, integrity, and customer satisfaction.

Pay

$20-25/hour

Schedule

On-site schedule, occasional Saturdays required when needed.