Coordinator, Paralegal Program

About the role

Please Note: Review of applications will begin on September 10, 2026.

Classification

Administrative Analyst/ Specialist Exempt II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Responsibilities

• Evaluate existing courses and develop new courses for the Paralegal Certificate Program and MCLE (Minimum Continuing Legal Education) offerings.
• Establish program policies and communicate them to faculty and students.
• Conduct regular review of existing course content and syllabi to identify opportunities to update and revise materials to stay current with the paralegal profession.
• Maintain American Bar Association (ABA) Approval.
• Send and review student, graduate, paralegal-utilization, and employer surveys required for ABA reporting.
• Maintain records on courses, faculty, and the Advisory Board; write and submit all required ABA reports and interim/self-evaluation materials, including Substantive Change Reports as applicable.
• Oversee ABA site visits and arrange for appropriate University staff, faculty, and student participation.
• Maintain applicant, student, and alumni records.
• Partner with the Student Services team to certify Paralegal completion/certificate records for the ABA report.
• Make decisions regarding instructional material and software purchases.
• Determine and select textbooks, instructional methods, and instructional materials.
• Track program expenses and income; provide class rolls and instructional supplies as needed.
• Set class schedules and arrange for coverage of classes during faculty absences.
• Cook up classroom and Zoom/remote-instruction logistics for all Paralegal course sections.
• Serve as the primary day-to-day operational point of contact for Paralegal Studies students on schedule, registration, and program-requirement questions.
• Recruit, Select, Monitor, and Support Qualified Faculty.
• Identify suitable adjunct faculty candidates, interview, and hire.
• Train and orient new instructors.
• Review and discuss course/instructor evaluations.
• Direct development of all program syllabi in compliance with ABA and State Bar of California requirements.
• Direct faculty meetings and faculty professional development.
• Inform instructors of CSUEB professional development opportunities (e.g., Quality Matters) and encourage/incentivize participation.
• Resolve complaints and issues related to instructors, escalating to the Associate Dean as necessary.
• Market Program.
• Conduct information sessions for prospective students.
• Respond to inquiries from prospective students.
• Work with PaCE Marketing to develop and implement market strategy.
• Review and edit all promotional materials and brochures.
• Liaison with state-side faculty, advisors, and career center staff to promote the Paralegal Program.
• Conduct outreach to local community colleges and other feeder institutions to promote the program.
• Legal Community Engagement.
• Direct, coordinate, and maintain the Paralegal Advisory Board according to ABA guidelines, and attend/lead meetings.
• Maintain membership and, where appropriate, leadership positions in state and local legal/paralegal associations; attend and speak at paralegal association seminars.
• Serve as program ambassador to legal and educational communities.
• Develop and oversee the internship program and other student career-building opportunities.
• Advise program students.
• Promote student membership in local, state-wide, and national paralegal associations.
• Career counseling.
• Maintain records of job placement for ABA reporting and marketing purposes.
• Organizational Citizenship.
• Maintain familiarity with general PaCE/CE policies, procedures, and programs, as well as general knowledge of Cal State East Bay policies, procedures, programs, and organization.
• Promote and instill a strong culture of teamwork by working together safely, effectively, and respectfully with all associates.
• Ensure continuity of services during periods of staffing shortages or unanticipated increases in unit workload.
• Show a commitment to fostering a diverse, equitable, and inclusive work and learning environment.

Qualifications

• Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.
• This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Knowledge of the academic standards of the University, programs within PaCE, and American Bar Association Guidelines for the Approval of Paralegal Education Programs.
• Knowledge of the laws and standards of the State Bar of California for the MCLE program.
• Ability to present professionally as a representative of the University to legal, educational, and accrediting bodies.
• Ability to communicate with a diverse population of students and maintain positive relationships with a variety of constituencies.
• Knowledge of, and experience with, paralegals or the paralegal profession.
• Ability to exercise independent program, budget, and personnel decision-making authority consistent with ABA Guidelines, while coordinating effectively with PaCE's shared systems, processes, and cross-program initiatives.
• Ability to personally manage day-to-day program operations and student-facing service — including PeopleSoft course creation/grading, Salesforce case response, and course logistics coordination — without dedicated coordinator support.
• Must be proficient in the following software: Microsoft Suite, Google Apps, PeopleSoft, Salesforce.

Preferred Skills And Knowledge

• Juris Doctorate degree preferred.
• Minimum of five years of practical legal experience.
• Minimum of two years of teaching experience in higher education.

Condition(s) Of Employment

• Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.
• The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy.