Coordinator of Biologics & Allergy

Job Responsibilities

• Assist in supervising the operations and performance of Medical Assistants working in the clinics and the Administrative Assistants with front desk tasks.
• Must be experienced and capable of providing coverage in all areas of both departments. This will include M.A. duties, allergy testing, injections for both biologics and allergy, ordering and shipping drug, front desk and scheduling, and handling phone messages in all areas.
• Work on schedules for Physician and draft and release schedules for chart sign off, including templates in Allscripts, changes in lightning bolt, and the clinic schedules assigned by the Director.
• Oversee all aspects of Drug Ordering and Shipments, and the Lynx inventory management system.
• Supervise daily clinical workflow and make changes where needed after consulting with Director to ensure clinic runs efficiently.
• Cover workflow for the Director as needed.
• Travel to all offices as needed to cover or supervise clinic operations.
• Monitor clinic processes and policies for compliance, communicate changes to employees, and discuss necessary information for improvement to the Director.
• Inform and communicate any concerns or issues that occur regarding clinical daily operations to Director.
• Handle complaints from patients, referring physicians and others outside of PAR and escalate to Director.
• Provide guidance, direction and support to Biologic and Allergy Center clinic employees on routine and non-routine issues. Discuss issues with Director prior to acting.
• Aid Director as needed with recruiting, interviewing, and hiring new employees for Biologics and Allergy departments.
• Facilitate new employee training as directed.
• Absent from the Director, or as instructed, coordinate, and monitor employee work schedules, lunch times, break times, PTO requests etc. to ensure clinic is adequately staffed.
• Monitor staff to-do lists and assigned work tasks to ensure efficiency and productivity as directed.
• Adhere to Pulmonary Associates’ standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates at all times.
• Adhere to HIPAA policies and procedures in order to protect patient privacy and security.

Qualifications

• High School Diploma or equivalent.
• One or more years of experience in a healthcare setting along with direct experience within the clinic area of Biologics and Allergy is preferred.
• Certified Medical Assistant (CMA) or equivalent education or experience is preferred.
• CPR certification is required or the ability to obtain upon hire.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending accounts
• Employee referral program
• Health insurance
• Critical Illness
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Pay and Schedule

• WEEKLY PAY