Coordinator Nursing Informatics

About the role

The Coordinator Clinical Informatics serves as the liaison between clinical operations, nursing education, Information Technology, and the Epic team to optimize the use of the electronic health record (EHR). This role promotes safe, efficient, evidence-based practice by supporting Epic education, onboarding, workflow optimization, regulatory compliance, and continuous performance improvement.

Responsibilities

• Develop and deliver Epic education for nurses and clinical staff.
• Coordinate Epic training during new employee orientation.
• Create quick reference guides, tip sheets, videos, and competency materials.
• Provide one-on-one support for clinicians requiring additional assistance.
• Assist new hires in achieving EHR competency before independent practice.
• Support annual competency validation related to Epic workflows.
• Rounds on clinical units/departments and ensures that learners have adopted new and current systems and addresses their ongoing learning needs.
• Evaluate clinical workflows and identify opportunities for improvement.
• Collaborate with operational leaders to standardize documentation.
• Observe clinical workflows to identify inefficiencies. Recommend evidence-based workflow improvements.
• Support reduction of documentation burden.
• Participate in Lean or process improvement initiatives.
• Support quality improvement initiatives utilizing Epic data.
• Aid leaders with Epic reporting and dashboards.
• Analyze documentation trends.
• Utilize Epic reporting tools to identify educational opportunities.
• Support quality metrics and nursing-sensitive indicators.
• Coordinate communication related to Epic changes.
• Serve as a super user during implementations.
• Provide elbow support during go-lives.

Qualifications

• Minimum of a Bachelor’s degree in nursing required. Master’s degree preferred (Nursing, Informatics, Education, or Healthcare Administration).
• Minimum 5 years of acute care nursing experience required. Minimum 2 years of Epic experience required.
• Licensed as a Registered Nurse (RN) in the State of Florida required.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Experience educating adult learners.
• Experience participating in system implementations or workflow redesign.
• Project management experience preferred.
• ANCC Nursing Informatics Certification (RN-BC) preferred.
• Epic Credentialed Trainer or Epic Certification (preferred or obtained within 12 months).
• Experience with Windows, Excel, Access, PowerPoint, LMS, and Microsoft Project preferred.