Coordinator, Manufacturing

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, the company produces award‑winning printers, sewing machines, P‑touch labelers, and more. Brother International Corporation (BIC) operates in more than 30 countries, with its Americas headquarters in Bridgewater, New Jersey.

About the role

The Coordinator, Manufacturing supports the Technical Solutions Service Department across operations, inventory, finances, and administrative tasks. Responsibilities include coordinating purchasing and ordering activities, inventory movements, production order processing, month‑end financial activities, environmental KPI reporting, document management, and other operational requirements. The role works cross‑functionally with Service, Warehouse Operations, Distribution, Finance, Purchasing, and other internal stakeholders to ensure accurate and timely execution of departmental activities.

Responsibilities

• Coordinate departmental inventory and material requirements to support Service operations.
• Manage inventory movements for completed projects, repackable goods, warehouse‑damaged products, and other Service Department needs.
• Work with Service teams, warehouse personnel, and distribution centers to communicate incoming and outgoing inventory transfers.
• Analyze carton, parts, and other Service‑related inventory requirements and forecast demand to maintain appropriate inventory levels.
• Review weekly inventory levels and recommend actions to reduce excess inventory and unnecessary SKUs.
• Request, coordinate, and monitor cycle counts for Service Department inventory; follow up on discrepancies.
• Create, process, maintain, and close SAP production orders for applicable Service Department activities.
• Investigate and coordinate resolution of inventory, transactional, and operational discrepancies with stakeholders.
• Provide operational support for departmental projects, initiatives, and continuous‑improvement activities.
• Coordinate and process departmental purchasing and ordering requirements through Zycus.
• Monitor purchase requisitions, purchase orders, and other purchasing activities to ensure timely fulfillment.
• Follow up with internal stakeholders and suppliers to resolve purchasing, delivery, invoicing, and documentation issues.
• Maintain accurate purchasing records and supporting documentation per departmental and company procedures.
• Perform system transactions to support month‑end chargebacks and departmental P&L activities.
• Assist with maintaining departmental financial records and supporting documentation for accuracy and completeness.
• Review transactions and documentation for accuracy; coordinate correction of identified discrepancies.
• Support month‑end financial activities and reporting within established deadlines.
• Maintain accurate SAP production order and other system information supporting departmental operations.
• Prepare, maintain, and report the department’s monthly environmental KPIs.
• Maintain departmental records, reports, work instructions, and supporting documentation.
• Upload, organize, and maintain documents within OnBase and other approved document‑management systems.
• Develop and maintain work instructions for recurring departmental processes.
• Provide backup support for administrative, operational, and project‑related responsibilities.
• Support special projects, reporting requests, and other departmental activities as assigned.

Requirements

• High School Diploma (or G.E.D.) or equivalent.
• Associate’s Degree in Business Administration, Supply Chain, Operations, or a related field (or equivalent experience).
• Experience in administrative, operational, purchasing, inventory, or related roles within a warehouse, distribution, service, or similar environment.

Skills

• Proficient with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Effective use of enterprise business systems and departmental applications.
• Knowledge of SAP or a comparable ERP system.
• Familiarity with procurement/purchasing platforms (Zycus preferred).
• Experience with electronic document‑management systems (OnBase preferred).
• Strong written and verbal communication skills.
• Excellent organizational, prioritization, and time‑management abilities.
• Analytical, problem‑solving, and critical‑thinking skills.
• High accuracy and attention to detail when processing transactions and maintaining records.
• Ability to build and maintain effective cross‑functional relationships.
• Self‑initiative, independent work ethic, and collaborative team orientation.
• Strong follow‑up skills and ability to drive issues to completion.
• Customer‑focused approach with professional service delivery.
• Adaptability to changing business requirements and priorities.
• Ability to handle financial, purchasing, and operational information with confidentiality.

Benefits

• Comprehensive health, vision, and dental insurance effective day one.
• 401(k) retirement plan with up to 100 % match on the first 4 % of employee contributions (immediate vesting).
• Educational assistance program reimbursing up to 100 % of tuition, lab fees, textbooks, and related expenses for qualifying programs.

Pay

Targeted base salary range: $19.50 – $24.00 per hour. Salary is determined by education, experience, knowledge, skills, abilities, internal equity, local labor costs, and market data. No additional incentives or variable pay are applicable.

Schedule

This is an onsite role requiring work at the stated location five days per week.