Coordinator I Food and Beverage Admin

Overview

We are seeking a highly organized and detail-oriented Food and Beverage Coordinator to join the team at the Omni Oklahoma City Hotel. This upscale hotel is located in the heart of downtown Oklahoma City, near the Paycom Center (OKC Thunder), the Oklahoma Convention Center, and Scissortail Park.

Essential Job Functions

• Update and send out weekly Outlet Guide & Resume Recap every Wednesday
• Knowledge and communication of daily function sheet, in-house VIP's, current activities, hours of operation throughout the hotel, etc.
• Create monthly F&B newsletter and calendar of events
• Track and enter monthly F&B/MOS audit compliance
• Aid with private and group dining arrangements, including menu customization, pricing, wine selection, room setup, audio-visual requirements, and billing information
• Make reservations and ensure all reservations are accurately entered into Tripleseat, OpenTable and Resort Pass
• Support Hotel Private Events Coordinator with any minor issues or questions
• Collaborate with the Bobs Events team on communication of departments to ensure maximum amount of productivity for group and private dining for Omni OKC
• Coordinate with the Marketing and Sales teams to generate new business opportunities
• Assist FOH/BOH teams on various projects and assignments as needed
• Track and report group/private dining sales regularly
• Establish efficient tracking mechanisms for repeat business while supporting customer satisfaction
• Help coordinate and organize lobby activations
• Analyze Medallia data to identify trends and opportunities within F&B outlets and communicate key findings to F&B leadership teams
• Attend AM and PM stand up
• Complete profiles notes/ Medallia concerns when not assigned to specific F&B area or manager they are assigned to is unable to follow up
• Print resumes copies for F&B leadership as needed
• Attend weekly resume meeting and then meet with ADOF&B to verify outlet hours of operation for upcoming week

Qualifications

• Previous experience in a similar role within the hospitality industry
• Excellent organizational and multitasking abilities
• Proficiency in reservation management systems (Tripleseat, OpenTable)
• Ability to work collaboratively with various teams and departments
• Must be able to communicate via phone and radio as needed
• Must have strong verbal and written communication skills
• Has strong interpersonal skills and is customer service oriented
• Must be able to stand and walk for an extended period of time for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 40 lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays
• ABLE and Food Handler certifications are required

Environment & Position Analysis

• Interior of hotel, in all areas of the hotel
• Exposure to various hazardous chemicals
• Exposure to food items and beverages

Tools & Equipment

• Micros terminal
• Radio, computer, printer, copier
• Telephone
• Open Table
• Triple Seat
• Resort Pass

Benefits

The Omni Oklahoma City Hotel offers a dynamic and exciting work environment, comprehensive training, and the pride that comes from working for a company with a reputation for exceptional service.

Pay

Pay details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.