Coordinator, HS Performance Improvement and Safety - SSO Quality & Safety Management -

USA Health is transforming medicine along the Gulf Coast to care for the unique needs of our community. We are changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms, offering patients convenient access to innovative treatments and advancements that improve health and overall well-being.

Responsibilities

• Abides by and enforces all compliance requirements and policies, performing responsibilities in an ethical manner consistent with the organization's values.
• Maintains accurate, complete, and confidential information utilized in the hospital Quality Assurance and Performance Improvement program; adheres to hospital policies including confidentiality.
• Flexible scheduling to include overtime as needed for time-sensitive interviews, debriefs, workflow assessments, etc.
• Ensures on-time completion of deliverables; highly organized and skilled at managing numerous details for multiple projects.
• Accurately processes detail-oriented work with advanced problem-solving skills; ability to think quickly and implement plans/structure for accomplishing work.
• Communicates and demonstrates compassionate facilitation when working with physicians, leadership, patients, families, and co-workers.
• Identifies, facilitates, and executes improvement projects aligned with the strategic priorities of the healthcare system.
• Applies various PI methodologies (LEAN, Six Sigma, Design Thinking, Model for Improvement, etc.) to lead teams in design, data collection, analysis, data reporting, and facilitation of PI methodologies for assigned health system projects.
• Applies advanced PI and facilitation skills to innovate prevention of harm and implementation of evidence-based practice.
• Provides subject matter expertise in performance improvement, health equity, and patient/family engagement.
• Develops, oversees, and manages the organization’s internal Diversity, Equity, and Inclusion (DEI) strategy and other initiatives that foster a culture of inclusion aligned with the organizational strategic plan.
• Serves as a subject matter expert in Health Equity, PI, and patient/family engagement, providing solutions, training, and recommendations that support navigation of all DEI-related matters.
• Researches and develops metrics for measuring the impact of DEI initiatives.
• Reports to leadership on established quarterly performance improvement metrics and results from a DEI viewpoint.
• Collects and analyzes complex data using statistical analysis and data visualization to identify opportunities for improvement, ensuring successful execution and evaluating the organization’s progress with DEI strategy and other goals.
• Advises health system organizational and entity leaders on PI and health equity initiatives.
• Assists in developing strategic relationships with community partners to expand the reach of USA Health.
• Drives organizational change by identifying opportunities for improvement in processes, care delivery, or documentation.
• Engages executive leaders, staff, campus expert resources, and professional national organizations to design and implement improvement and health equity efforts that lead to publication.
• Coordinates with medical staff and other multidisciplinary departments to conduct concurrent and retrospective case reviews for Clinical Safety and PI initiatives to identify process issues, care issues, and validation of data to be uploaded to reporting entities.
• Creates reports and presents results and activities to administration, medical staff, and other internal and external parties to highlight opportunities to focus improvement efforts and system resources.
• Completes all mandatory department, educational, and hospital requirements.
• Adheres to current Infection Control and Safety Standards.
• Regular and prompt attendance; ability to work schedule as defined and overtime as required.
• Related duties as assigned.

Requirements

• Master’s Degree in health informatics, engineering, nursing, or a related field.
• 5 years of acute healthcare professional experience with a clinical background that facilitates assessment of patient care for coordination of quality projects.
• Project management experience.
• Performance Improvement and safety experience (preferred).
• Comparable combination of education and experience may substitute for the above requirements.

Benefits

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.