Coordinator, HOA Support (Business Licensing)

About the role

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 100,000 single family rental homes under management. We are a team of more than 1,700 associates who come from all walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Coordinator, HOA Support will perform a variety of support functions for the compliance team with primary focus on daily mail processing and distribution. Other administrative duties will include assistance with HOA, Utilities & Compliance data entry and general support for the department.

Responsibilities

• Accurately sort & distribute high-volume incoming mail to appropriate parties within the HOA, Utilities and Compliance department
• Send outgoing mail and information to local field offices as appropriate
• Assist with notification of mailing address changes as needed
• Document retention; maintaining electronic files
• Monitoring incoming email inquiries/requests
• Record and register business licenses
• Providing overall support for compliance tasks or programs

Qualifications

• Clerical experience in an office environment with 1-2 years administrative experience preferred
• High School or GED
• Knowledge of Yardi and Salesforce preferred
• Knowledge or comfortability with Microsoft Office applications
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills

Benefits

• Competitive pay and an annual bonus program for all associates
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401k with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation, plus a new veterans ERG coming soon

Pay

The salary range for this position is $16.03 - $27.78, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.