Coordinator for University Housing
Case Western Reserve University · Cleveland, OH · 1 mo ago
$20.68/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, equal opportunity, scam warning, navigation, cookie, legal, application instructions. Also remove duplicated lines. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Starting wage rate: $20.68 per hour, depending on qualifications, experience, department budgets, and industry data. So Pay section: $20.68 per hour.
- Benefits: "Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess." So Benefits section: list those.
- Schedule: Not explicitly given. There's mention of hybrid work arrangement up to two remote days per week. That's schedule? Could be considered schedule: hybrid work arrangement up to two remote days per week. Also maybe typical full-time? Not explicit. We can include Schedule if there is specific content: hybrid work arrangement up to two remote days per week. That's schedule info. So we can include Schedule section.
- About the role: The POSITION OBJECTIVE paragraph: "The Coordinator for University Housing is primarily responsible for customer care of residential students and the physical environment that houses approximately 5,000 students in 46 buildings. This position will ensure that there is a smooth interface between procedures and people, taking into account the real-life reality of students. This individual must be able to prioritize and orchestrate logical progressions among project steps, sensitively negotiate and communicate plans and changes, and facilitate adaptations on the spot to plans when unforeseen factors necessitate change. In addition, the coordinator will provide administrative and financial support." That's about the role.
- Responsibilities: The Essential Functions list with percentages. Those are duties. So we can list them as
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, equal opportunity, scam warning, navigation, cookie, legal, application instructions. Also remove duplicated lines. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Starting wage rate: $20.68 per hour, depending on qualifications, experience, department budgets, and industry data. So Pay section: $20.68 per hour.
- Benefits: "Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess." So Benefits section: list those.
- Schedule: Not explicitly given. There's mention of hybrid work arrangement up to two remote days per week. That's schedule? Could be considered schedule: hybrid work arrangement up to two remote days per week. Also maybe typical full-time? Not explicit. We can include Schedule if there is specific content: hybrid work arrangement up to two remote days per week. That's schedule info. So we can include Schedule section.
- About the role: The POSITION OBJECTIVE paragraph: "The Coordinator for University Housing is primarily responsible for customer care of residential students and the physical environment that houses approximately 5,000 students in 46 buildings. This position will ensure that there is a smooth interface between procedures and people, taking into account the real-life reality of students. This individual must be able to prioritize and orchestrate logical progressions among project steps, sensitively negotiate and communicate plans and changes, and facilitate adaptations on the spot to plans when unforeseen factors necessitate change. In addition, the coordinator will provide administrative and financial support." That's about the role.
- Responsibilities: The Essential Functions list with percentages. Those are duties. So we can list them as - items. Should we include percentages? Probably keep them as part of description. The list includes many items each with a percentage in parentheses. We'll keep them.
- Qualifications: Experience: 6 years of facilities management and/or office administrative services required. Work experience related to Higher Education preferable. Education: High school required; prefer some college. Also maybe other qualifications? There's also "Required Skills" list.
- Skills: "Excellent interpersonal, written, and verbal communication skills. Exceptional customer service skills are a must. Organizational skills. Effectively listening and ascertaining the needs of customers is required. Experience with PC operation is required. Experience with CWRU administrative policies and procedures is preferred. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. Ability to meet consistent attendance. Ability to interact with colleagues, supervisors, and customers face to face. Willingness to learn and utilize Artificial Intelligence (AI)". That's skills.
- Working Conditions: maybe not a standard heading but could be included under "Working Conditions" but not in list of allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. "Working Conditions" could go under Requirements? Or maybe we can omit because not in allowed headings? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should prefer those headings. It says "include a section ONLY when the posting has real, specific content for it". So we can create sections for those headings if we have content. We have content for About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. Requirements maybe similar to Qualifications? Could combine. But we have Qualifications already. Requirements could be something like "Experience: 6 years..." but that's qualifications. Might be redundant. We could omit Requirements if we already have Qualifications. But we need to decide.
We have "Experience: 6 years of facilities management and/or office administrative services is required. Work experience related to the field of Higher Education preferable. Education: High school education required; prefer some college education." That's qualifications. So we can put that under Qualifications.
Skills list under Skills.
Responsibilities under Responsibilities.
About the role under About the role.
Benefits under Benefits.
Pay under Pay.
Schedule under Schedule (hybrid work arrangement up to two remote days per week).
We should not include sections like Requirements if we don't have distinct content beyond Qualifications. Could still include Requirements but might duplicate. Safer to omit Requirements.
We must not include boilerplate: EEO, equal opportunity, etc. Remove lines about Case Western Reserve University is an equal opportunity employer, etc. Also remove "New employees may begin a hybrid schedule upon approval..." that's part of schedule but we already captured hybrid arrangement. Keep that? It's part of schedule details. We can include schedule details: hybrid work arrangement up to two remote days per week, with eligibility upon supervisor approval after orientation and signing remote work checklist certification form. That's specific.
We must not include application instructions. There's none.
We must not include duplicated lines.
Now produce HTML fragment:
About the role
The Coordinator for University Housing is primarily responsible for customer care of residential students and the physical environment that houses approximately 5,000 students in 46 buildings. This position will ensure that there is a smooth interface between procedures and people, taking into account the real-life reality of students. This individual must be able to prioritize and orchestrate logical progressions among project steps, sensitively negotiate and communicate plans and changes, and facilitate adaptations on the spot to plans when unforeseen factors necessitate change. In addition, the coordinator will provide administrative and financial support.
Responsibilities
- Coordinate, prioritize, and integrate projects and processes that impact students and workers in the residence. Act as the primary liaison to internal and external constituents, students, university departments, vendors, and contractors. Contact students and others involved on a proactive basis to ensure a clear understanding of housing projects and their impact on individuals and other processes or projects. Examples of processes include furniture delivery, small-scale renovations, student emergency relocation, medically-necessary air conditioner installation, and space transition. (13%)
- Receive, seek, and address situations in which plans have not progressed as expected and have caused concern or barriers to completing planned projects. Make immediate contact in the case of emergency maintenance situations. Coordinate deliveries, services, maintenance, repairs, and replacement of equipment within the residential facilities as required or directed. Track expenses related to wear and tear, vandalism, and other damage to furniture, fixtures, and equipment. Coordinate staff clothing allowances for student and full‑time staff. (12%)
- Provide past spending data and forecasted spending patterns to expense and revenue forecasts, annual operating budgets, and five-year operating budgets, and the management of various major maintenance and capital projects. Ensure payment and accurate record keeping for outstanding bills for capital and maintenance projects under the purview of the residential facilities staff. Communicate with vendors and other university offices in the preparation of and follow-up on bids, price quotes, contracts, and the purchasing of materials and supplies. Negotiate, manage, and track contracts with vendors for furniture, fixtures, equipment, appliances, and vendor services such as pest control, laundry, and appliance repair. Track, reconcile, and prepare monthly reports using the housing management software, PeopleSoft, and Excel. (10%)
- Monitor approved major maintenance and capital projects specific to residential buildings in conjunction with the Director of Facilities Services and the Executive Director of Housing, and facilitate regular project meetings to include the appropriate department representatives. (10%)
- Track and maintain a schedule of preventative maintenance activities and replacement schedules, not limited to flooring, paint, furniture, and appliances (10%)
- Purchase furniture for the residential facilities. Recommend furniture project parameters, such as quantity, quality, timing, and projected costs, to project planners. Work with vendor(s) on pricing, availability, and estimated delivery for assigned projects; submit RFP if necessary. Assist the Division of Student Affairs staff with furniture selection by providing examples of fabrics, styles, and options available. Coordinate furniture delivery, assembly, and quality control with vendors and users. (10%)
- Collaborate with facility and residence life personnel when proposing residential environment enhancement projects. (10%)
- Create and maintain individual residential building and space profiles detailing furniture purchase records, maintenance, upgrades, and asbestos testing. Use current condition data to inform the creation of a multi-year cyclical improvement plan. (10%)
- Work with staff members who live in university-provided apartments to coordinate move-in, move-out, and regular staff apartment maintenance information. Provide them with apartment descriptions and amenities before arrival and coordinate the implementation of their choices in furnishing. Ensure a smooth transition into and out of staff apartments. At departure, inspect and coordinate the billing, repair, and cleaning of staff apartments. (10%)
- Nonessential Functions: Perform other duties as assigned. (5%)
Qualifications
Experience: 6 years of facilities management and/or office administrative services is required. Work experience related to the field of Higher Education preferable. Education: High school education required; prefer some college education.
Skills
- Excellent interpersonal, written, and verbal communication skills
- Exceptional customer service skills are a must
- Organizational skills
- Effectively listening and ascertaining the needs of customers is required
- Experience with PC operation is required
- Experience with CWRU administrative policies and procedures is preferred
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
- Ability to meet consistent attendance
- Ability to interact with colleagues, supervisors, and customers face to face
- Willingness to learn and utilize Artificial Intelligence (AI)
Benefits
University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Pay
The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Schedule
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Check for any leftover boilerplate: We removed EEO lines. Also removed "Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting." That's actually part of pay? It's a statement about transparency; we could incorporate but not needed. It's not substantive beyond pay. Could keep as part of Pay section? Might be considered boilerplate? It's about salary transparency; maybe keep as part of Pay? But it's not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The transparency statement is not exactly boilerplate but could be considered legal? It's about salary transparency; maybe keep? It's not duplicated. However, it's not essential; but we already have Pay section with wage. Could add a sentence: "Case Western Reserve University is committed to providing a transparent estimate of the
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should prefer those headings. It says "include a section ONLY when the posting has real, specific content for it". So we can create sections for those headings if we have content. We have content for About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. Requirements maybe similar to Qualifications? Could combine. But we have Qualifications already. Requirements could be something like "Experience: 6 years..." but that's qualifications. Might be redundant. We could omit Requirements if we already have Qualifications. But we need to decide.
We have "Experience: 6 years of facilities management and/or office administrative services is required. Work experience related to the field of Higher Education preferable. Education: High school education required; prefer some college education." That's qualifications. So we can put that under Qualifications.
Skills list under Skills.
Responsibilities under Responsibilities.
About the role under About the role.
Benefits under Benefits.
Pay under Pay.
Schedule under Schedule (hybrid work arrangement up to two remote days per week).
We should not include sections like Requirements if we don't have distinct content beyond Qualifications. Could still include Requirements but might duplicate. Safer to omit Requirements.
We must not include boilerplate: EEO, equal opportunity, etc. Remove lines about Case Western Reserve University is an equal opportunity employer, etc. Also remove "New employees may begin a hybrid schedule upon approval..." that's part of schedule but we already captured hybrid arrangement. Keep that? It's part of schedule details. We can include schedule details: hybrid work arrangement up to two remote days per week, with eligibility upon supervisor approval after orientation and signing remote work checklist certification form. That's specific.
We must not include application instructions. There's none.
We must not include duplicated lines.
Now produce HTML fragment:
About the role
The Coordinator for University Housing is primarily responsible for customer care of residential students and the physical environment that houses approximately 5,000 students in 46 buildings. This position will ensure that there is a smooth interface between procedures and people, taking into account the real-life reality of students. This individual must be able to prioritize and orchestrate logical progressions among project steps, sensitively negotiate and communicate plans and changes, and facilitate adaptations on the spot to plans when unforeseen factors necessitate change. In addition, the coordinator will provide administrative and financial support.
Responsibilities
- Coordinate, prioritize, and integrate projects and processes that impact students and workers in the residence. Act as the primary liaison to internal and external constituents, students, university departments, vendors, and contractors. Contact students and others involved on a proactive basis to ensure a clear understanding of housing projects and their impact on individuals and other processes or projects. Examples of processes include furniture delivery, small-scale renovations, student emergency relocation, medically-necessary air conditioner installation, and space transition. (13%)
- Receive, seek, and address situations in which plans have not progressed as expected and have caused concern or barriers to completing planned projects. Make immediate contact in the case of emergency maintenance situations. Coordinate deliveries, services, maintenance, repairs, and replacement of equipment within the residential facilities as required or directed. Track expenses related to wear and tear, vandalism, and other damage to furniture, fixtures, and equipment. Coordinate staff clothing allowances for student and full‑time staff. (12%)
- Provide past spending data and forecasted spending patterns to expense and revenue forecasts, annual operating budgets, and five-year operating budgets, and the management of various major maintenance and capital projects. Ensure payment and accurate record keeping for outstanding bills for capital and maintenance projects under the purview of the residential facilities staff. Communicate with vendors and other university offices in the preparation of and follow-up on bids, price quotes, contracts, and the purchasing of materials and supplies. Negotiate, manage, and track contracts with vendors for furniture, fixtures, equipment, appliances, and vendor services such as pest control, laundry, and appliance repair. Track, reconcile, and prepare monthly reports using the housing management software, PeopleSoft, and Excel. (10%)
- Monitor approved major maintenance and capital projects specific to residential buildings in conjunction with the Director of Facilities Services and the Executive Director of Housing, and facilitate regular project meetings to include the appropriate department representatives. (10%)
- Track and maintain a schedule of preventative maintenance activities and replacement schedules, not limited to flooring, paint, furniture, and appliances (10%)
- Purchase furniture for the residential facilities. Recommend furniture project parameters, such as quantity, quality, timing, and projected costs, to project planners. Work with vendor(s) on pricing, availability, and estimated delivery for assigned projects; submit RFP if necessary. Assist the Division of Student Affairs staff with furniture selection by providing examples of fabrics, styles, and options available. Coordinate furniture delivery, assembly, and quality control with vendors and users. (10%)
- Collaborate with facility and residence life personnel when proposing residential environment enhancement projects. (10%)
- Create and maintain individual residential building and space profiles detailing furniture purchase records, maintenance, upgrades, and asbestos testing. Use current condition data to inform the creation of a multi-year cyclical improvement plan. (10%)
- Work with staff members who live in university-provided apartments to coordinate move-in, move-out, and regular staff apartment maintenance information. Provide them with apartment descriptions and amenities before arrival and coordinate the implementation of their choices in furnishing. Ensure a smooth transition into and out of staff apartments. At departure, inspect and coordinate the billing, repair, and cleaning of staff apartments. (10%)
- Nonessential Functions: Perform other duties as assigned. (5%)
Qualifications
Experience: 6 years of facilities management and/or office administrative services is required. Work experience related to the field of Higher Education preferable. Education: High school education required; prefer some college education.
Skills
- Excellent interpersonal, written, and verbal communication skills
- Exceptional customer service skills are a must
- Organizational skills
- Effectively listening and ascertaining the needs of customers is required
- Experience with PC operation is required
- Experience with CWRU administrative policies and procedures is preferred
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
- Ability to meet consistent attendance
- Ability to interact with colleagues, supervisors, and customers face to face
- Willingness to learn and utilize Artificial Intelligence (AI)
Benefits
University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Pay
The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Schedule
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Check for any leftover boilerplate: We removed EEO lines. Also removed "Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting." That's actually part of pay? It's a statement about transparency; we could incorporate but not needed. It's not substantive beyond pay. Could keep as part of Pay section? Might be considered boilerplate? It's about salary transparency; maybe keep as part of Pay? But it's not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The transparency statement is not exactly boilerplate but could be considered legal? It's about salary transparency; maybe keep? It's not duplicated. However, it's not essential; but we already have Pay section with wage. Could add a sentence: "Case Western Reserve University is committed to providing a transparent estimate of the