Coordinator, Drayage Operations

About the role

At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

Pay

This position has a base compensation range of $25.00 to $30.00.

Benefits

• Competitive health and welfare programs
• 401(k)-retirement savings plan
• Opportunities for tuition assistance
• Incentive compensation for eligible positions

Responsibilities

• Support truck procurement and functional oversight of drayage operations for North America.
• Handle various tasks associated with truck procurement and operations (rate procurement, execution, completion and billing) in accordance with Hellmann policies and procedures.
• Interact with regional stations/branches within North America, Finance, Pricing, Sales, and other functions relating to North American drayage activities.
• Procurement of truck rates.
• Day-to-day operational management of Compcare / VI – Visual Intermodal (execution, codes, carriers, users, etc.).
• Through measurement and analysis of drayage operations, identify opportunities for process enhancement and cost reduction.
• Identify best practices throughout North America for quality control activities and ensure these practices are communicated and implemented where applicable.
• Assist in executing quality control functions (systems and data accuracy) for Compcare / VI (Visual Intermodal).
• Assist in vendor invoice reconciliation – monitor and assist to ensure KPI’s are met.
• Develop, monitor, and report vendor KPI’s (timely workorder completion, billing, communication, etc.).
• Perform other duties as assigned.

Requirements

• Associate’s Degree (A.A.) from a two-year college preferred or equivalent combination of education and work experience.
• One to two years’ experience in intermodal/drayage operations or similar preferred.
• One to three years’ experience in seafreight operations required.
• Solid understanding of processes and systems; knowledge and use of Hellogic, Outlook and Business Objects a plus.
• Experience with compliance related projects desired.
• Knowledge of trucking operations a plus.
• Prior experience communicating with truckers a plus.

Skills

• Systems experience with Hellogic, Compcare / VI (Visual Intermodal), Business Objects a plus.
• Ability to simultaneously participate in multiple projects required.
• Strong analytical skills directed toward complex problems and viable solutions.
• Self‑motivated, seeks opportunities and is open to new approaches and ideas.
• Exceptional communication and cooperative skills.
• Organizational skills, time management and prioritization.
• Customer‑focused.
• Adaptable/flexible to high‑pressured environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet.