Coordinator, Delegated Vendor Management
About the role
The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting.
Work Location
This is a remote position, open to candidates who reside in: Atlanta, Georgia or Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Pay
The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
- Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
- Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
- Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements
- 2+ years of relevant experience
- Bonus Points: Experience with claim testing and Quality Assurance (QA)
- Experience with ticketing system (such as Jira)
- Experience with payers offering ACA/health exchange insurance
- Experience using analytical tools, including Microsoft Office and Google Suite