Coordinator, Delegated Vendor Management

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting.

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay

The base pay for this role is: $67,813 - $89,044 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
• Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
• Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
• Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements

• 2+ years of relevant experience.

Bonus Points

• Experience with claim testing and Quality Assurance (QA).
• Experience with ticketing system (such as Jira).
• Experience with payers offering ACA/health exchange insurance.
• Experience using analytical tools, including Microsoft Office and Google Suite.

Benefits

Full-time employees are eligible for benefits including:

• Medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.

Schedule

Hybrid work schedule with 3 days of in-office work per week (Thursdays required).