Coordinator - Day Center, Part Time

About the role

DWC is looking for a Part-Time Coordinator (25-29 hours per week) to support the functions of our Day Center, which is located in the Skid Row neighborhood of Los Angeles and operates seven days a week, 364 days a year.

Responsibilities

• Help coordinate daily Day Center operations, including opening and closing procedures, clean-up, implementation and oversight of enrichment activities
• Provide direct services to 200+ participants daily, including managing sign-ups for showers, case management and laundry and providing referrals, hygiene products, clothing and food
• Ensure a safe and welcoming indoor and outdoor environment: greet guests and visitors, respond to requests, address complaints, intervene in and de-escalate situations, provide support to staff, problem-solve issues in a timely manner, provide crisis intervention when needed and reinforce Day Center guidelines to maintain structure and safety for participants
• Absorb in-kind donations and distribute resources directly to participants as appropriate
• Lead, train and monitor peer leaders, interns and volunteers in the provision of services- assist with identifying and assigning projects and tasks where volunteers and interns can be utilized
• Absorb and comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
• Absorb and assist with Day Center tracking and data entry as needed
• Absorb and assist with meal distribution
• Other duties assigned to support the mission of the organization

Qualifications

• Education in psychology, social work, or a related field preferred
• Direct service provision with homeless or high-risk population preferred
• Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
• Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record-keeping
• Crisis intervention experience, and familiarity and comfort working with issues related to homelessness, including substance abuse, mental health issues, and histories of trauma
• Knowledge of data collection tools to track client progress
• Able to solve problems by being resourceful and using creativity
• Knowledge of the complex barriers surrounding women’s homelessness
• Utilize Evidence Based Practices in service delivery such as Trauma-Informed Care, Motivational Interviewing, and Harm Reduction
• Ability to be flexible with hours when needed
• Ability to work independently and as part of a team
• Ability to build and maintain trusting relationships with community stakeholders and health and social service providers
• Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Oral and written fluency in English required, Spanish a plus
• Excellent active listening and problem-solving skills with ability to exercise and model good judgment
• Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
• Toxicology: knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
• Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay

$26.27 / hourly

Schedule

This is a part-time non-exempt position. Ability to work during business hours is required. The scheduled shifts for this position are Monday through Sunday between the hours of 7:00am -3:30pm. Part-Time employees are expected to work on holidays and work at least 25-29 hours per week, if asked to do so by DWC.

Work Location

Must be able to work on-site for scheduled shifts. Required Education, Experience, And Qualifications

Additional Eligibility Qualifications

• Background check required
• Pay Range
• Work Authorization

Equal Employment Opportunity

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization’s effectiveness, and allow us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are. Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.