Coordinator, Client AP

Job Overview

Performs duties related to processing highly complex issues associated to invoices in the AvidXchange accounting system exception queues as well as batching of approved invoices into the accounting system for payment processing.

Your Responsibilities

• Research and respond to AP related inquiries.
• Oversee the resolution of invoice issues relating to unidentified properties, vendor issues, potential duplicate payments, image issues, missing invoices, missing payments, and other miscellaneous items.
• Processing files to and from AvidXChange and our accounting system.
• Solves internal and external customer issues utilizing prompt, effective communication.
• Collaborate with property management to ensure all invoice information is captured correctly and processes are followed to ensure timely payment of invoices to association vendors.
• Identify and communicate any trends relating to recurring errors by AvidXchange indexing team as well as errors in the field to management.
• Review new vendor requests, verify proper documentation has been provided and filled out correctly, and create or assign vendors within the accounting system.
• Submit invoices received during vendor setup to Avid.
• Sorting mail and separating utility bills, insurance bills, and final notices.
• Updating vendor information as requested and verifying the required documentation has been received to do so.

Skills & Qualifications

• A High School Diploma or equivalent.
• Two years of experience in related field is preferred.
• Must have strong computers and systems knowledge and proficiency.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational skills.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgment and decision making abilities.

What We Offer

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

The Automated Employment Decision Tool (AEDT) is used in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.