Client Coordinator

Summary

The Client Coordinator is a key member of the Transaction Management team, working closely with and providing support to Account Managers, Advisors and Managing Principals. This position provides coordination, reporting and transaction support that enables consistent execution and exceptional client experience. The ideal candidate is highly organized, detail-oriented and comfortable managing multiple priorities in a fast-paced environment.

Essential duties and responsibilities

• Provide day-to-day coordination and administrative support for a global corporate real estate account
• Partner with Account Managers to track deliverables, timelines, governance and overall account performance
• Support Advisors & Transaction Managers across leasing, acquisition, disposition, and renewal activity
• Maintain and track transaction pipelines, key milestones, and critical dates
• Aid in preparation of client-facing materials, presentations and business reviews
• Support advisory fee tracking, invoicing, and financial reporting
• Maintain and prepare recurring and ad hoc reports, ensuring data consistency and accuracy
• Cook up and coordinate meetings, property tours, workflow communications and cross-regional collaboration
• Support process improvement initiatives and account optimization efforts
• Aid Advisors in the RFP process by organizing client responses, developing alternative matrices, and providing basic financial analyses for multiple scenarios
• Manage the San Francisco office social media accounts
• Perform other duties as assigned by management

Qualifications

• Commitment to exceptional client service
• Ability to multitask and maintain high level of accuracy
• Excellent verbal and written communication skills
• Strong organizational and analytical skills
• Professional, engaging attitude with a flexible nature and the ability to multitask and prioritize projects and tasks, to meet both local team and corporate deadlines
• Team-oriented experience and approach are required
• Proficiency in Microsoft Office, including Word, Excel, Powerpoint and Outlook; experience with CRM platforms, Smartsheet, collaborative work management tools or real estate systems a plus
• Proficiency with Adobe InDesign or similar software strongly preferred

Qualifications

• Bachelor’s degree preferred; equivalent experience considered
• 1-3 years of experience working in commercial real estate or professional services environment

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

Note

NONE