Coordinator Clerical, Radiology Support Services

Full-time, hourly position located at 355 Grand Street, Jersey City, NJ 07302.

About the role

The Coordinator Clerical provides administrative, scheduling, and operational support for the Radiology Department. This position manages patient scheduling activities, monitors EPIC work queues, coordinates workflow among inpatient units, the Emergency Department, Interventional Radiology, outpatient services, and radiology modalities, while supporting departmental quality, turnaround time (TAT), and customer service goals.

Responsibilities

• Demonstrate excellent customer service in communications with patients, visitors, families, physicians, and staff
• Verify prescriptions and confirm pre-op lab readiness
• Secure missing documentation and complete demographic data collection
• Monitor imaging work queues and InBasket messages to optimize patient throughput and meet turnaround time metrics
• Print scripts and manage oral contrast distribution
• Coordinate daily assignments directly with Radiology and Fluoroscopy teams
• Process incoming calls, outgoing medical records, and release them according to protocols
• Monitor supply inventory to ensure necessary restocking and communicate operational concerns to supervisors

Requirements

• High School diploma or equivalent
• Minimum of one (1) year prior radiology/medical experience in healthcare (preferred)
• Knowledgeable with Microsoft Office and proficient computer skills
• Familiarity with office equipment such as copiers and fax machines
• Demonstrated willingness to learn

Skills

• Clear and compassionate communication with patients, families, and healthcare professionals
• Outstanding customer service and compassionate support
• Comfortable using computers and learning electronic health record systems, including EPIC
• Strong organizational skills and ability to manage multiple priorities effectively
• Timely response to office and schedule inquiries
• Collaborative teamwork

Schedule

Monday–Friday, 7:00 AM–3:00 PM or 8:00 AM–4:00 PM.

Pay

$23.98 – $29.12 per hour. The compensation offered will depend on the candidate's educational background, skills, and professional experience.

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more