Coordinator

Required Qualifications

• Bachelor’s degree from a college or university program accredited by an agency recognized by the Council for Higher Education Accreditation (CHEA).
• Two (2) years of full‑time administrative experience, with at least one (1) year in a medical or dental office setting.

Preferred Qualifications

• Bilingual in English and Spanish.
• Experience working in a dental office or dental clinic.
• Computer experience with dental software.
• Supervisory experience.

Brief Description

The Coordinator will provide administrative support to the Dental Clinic.

Responsibilities

• Implement policies and procedures dictated by the Program Director and the Dental Care Center Office of Clinical Affairs.
• Ensure student and resident compliance with directives (scheduling, attendance, productivity, time management) and communicate concerns or missing information to the appropriate Program Director or faculty member.
• Assist with scheduling patient appointments for treatment, consultation, emergencies, operating room, sedation, and recall maintenance for program residents and faculty, coordinating with group homes, parents/guardians, consents, and pre‑surgical testing documentation.
• Obtain and monitor compliance of all patient‑related forms, including Memoranda of Understanding, registration information, medical history, medical clearance, and consent forms.
• Assign patients to residents and students to ensure a comprehensive mix that meets educational needs as directed by the Course Director and Program Director.
• Work with the Program Director to create the fellows rotation schedule.
• Review electronic patient charts for accuracy, completeness, appropriate signatures, and compliance with intake, consent, HIPAA, and other required forms; communicate deficiencies to clinical or administrative staff.
• Verify that insurance is current and obtain prior insurance authorizations before patient care or operating‑room visits, coordinating with the DCC Revenue Cycle area.
• Monitor and track completion of Medicaid Threshold Override forms and track accounts‑receivable reports.
• Assist with recruitment, registration, and orientation of Fellows/Residents and incorporation of affiliated institution residents.
• Interview clinic‑staff applicants, provide input to hiring supervisors, train new clinic staff, supervise daily work assignments of appointments/reception/records, and communicate staffing concerns.
• Provide informal performance feedback, create performance programs, evaluate staff as requested, and assist with formal performance management processes.
• Approve time‑off requests, review and approve timesheets, and ensure adequate coverage during employee breaks.
• Communicate departmental information to staff as directed by the Program Director, Department Chair, or Clinic Director.
• Perform other duties or projects as assigned, appropriate to rank and departmental mission.

Pay

Salary range: $53,000 – $57,000 per year. Eligible for $4,000 UUP annual location pay, paid bi‑weekly.

Schedule

Full‑time appointment (FLSA Non‑Exempt, eligible for overtime).

Special Notes

• This position is designated as essential and may require reporting to work or remaining on site during campus emergencies.
• The university cannot sponsor candidates for work visas.
• Resume/CV and cover letter must be included with the online application.