Coordinador de Importación y Exportación

About the role

Join a solid and constantly evolving team, contributing to the continued growth of our business. The Import/Export Coordinator will manage the complete cycle of merchandise import and export, from coordination with international or domestic suppliers to final delivery to the warehouse or client. This includes handling customs documentation, government procedures, cargo release at ports, transportation coordination, container tracking, and timely return of empty containers to terminals to ensure operational compliance and avoid additional charges.

Responsibilities

• Coordinate purchase orders and shipments from international and domestic suppliers.
• Track maritime and air shipments.
• Coordinate with shipping lines, freight agents, and customs brokers.
• Prepare and review import and export documentation.
• Manage payments and procedures with Hacienda and other government entities.
• Coordinate the release and pickup of merchandise at ports and terminals.
• Arrange ground transportation and delivery of merchandise to warehouse or clients.
• Monitor containers and meet deadlines to avoid additional charges.
• Coordinate unloading of merchandise and timely return of empty containers to the port or terminal, ensuring compliance with shipping line requirements and avoiding detention or demurrage charges.
• Maintain constant communication with suppliers, carriers, customs brokers, warehouse, and clients.
• Prepare reports and maintain complete import and export records in Excel.

Requirements

• Minimum of 3 years of experience in import/export coordination and international logistics.
• Proven experience in maritime cargo handling and coordination of international and domestic shipments.
• Knowledge of customs processes, import/export documentation, and applicable regulations.
• Experience coordinating procedures and payments related to merchandise release.
• Familiarity with documents such as:
  • Commercial Invoice
  • Packing List
  • Bill of Lading (BOL)
  • Arrival Notice
  • Certificates of origin and other required documents
• Experience working with customs brokers, shipping lines, ground carriers, warehouses, and international/domestic suppliers.
• Ability to coordinate pickup of merchandise at ports, delivery to warehouse, and return of empty containers within established terms.
• Proficiency in Microsoft Office, especially Excel.
• Excellent organizational skills, ability to track multiple tasks simultaneously, and work under pressure to meet deadlines.
• Strong verbal and written communication skills in Spanish and English.
• Availability to address operational situations related to shipments, deliveries, and merchandise releases as needed.

Skills

• Attention to detail
• Sense of urgency
• Customer service orientation
• Problem-solving
• Negotiation and coordination with suppliers and service providers
• Teamwork
• Proactivity and ability to take initiative

Schedule

Day shift, Monday to Friday, 7:30 a.m. to 4:30 p.m., with availability for overtime as needed.

Benefits

• Competitive salaries and benefits (medical, dental, vision)
• 401(k) program with company match
• Life insurance
• Generous paid time off package
• Educational reimbursement
• Paid family leave
• Adoption assistance