COOPERATIVE EDUCATION STUDENT - BUSINESS TECHNOLOGY

Qualifications and Education Requirements

Working towards a Bachelor's degree in Computer Science, Engineering, Management Information Systems, Information Technology, Cyber Security, or equivalent in formal education.

Co-op students are expected to be enrolled in a minimum of six (6) credit hours per semester, maintain a 2.75 GPA, and work approximately 20 hours a week.

Core Competencies

• Adaptable
• Collaborative
• Conscientious
• Critical-Thinking
• Outcome-Driven
• Professional

Technical Competencies/Skills

• Understanding of Windows Operating systems
• Sound math and analytical skills
• Proficiency with Microsoft Office applications
• Knowledge of programming languages such as JAVA, C++, PowerShell
• Understanding of cyber security principles
• Basic understanding of computer networking and communications
• Create documentation
• Communicate work progress and status to all stakeholders and escalate appropriately
• Knowledge of basic IT Asset Management practices
• Basic understanding of Power System principles or electrical systems

Soft Competencies/Skills

• Effective verbal, listening and written communications
• Detail Oriented
• Ability to learn and use new software applications/packages
• Planning
• Strong interpersonal/organizational skills
• Ability to meet deadlines
• Work in team environment
• Follow written policies and procedures
• Time Management

Essential Functions

• Aid in the day-to-day information technology operations by assisting Business Technology staff to administer and troubleshoot hardware/software systems.
• Maintain control systems for reliable operation and cyber security vulnerabilities.
• Support cyber security compliance tasks.
• Support the Help Desk in resolving problem tickets and support requests.
• Review and collect daily data, logs, and alarms for NERC compliance reporting criteria.
• Participate in working groups and meetings pertaining to project involvement.
• Aid in patch management.
• Aid in some program development.
• Perform NERC Compliance Program roles if/as designated in Seminole’s Standard Ownership Matrix (SOM) including ongoing evidence retention in “audit-ready” form as applicable and directed.
• Be familiar with Seminole’s Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole’s compliance program and the context of your duties and responsibilities attendant to your designation in the SOM.